Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
1
1
Certification
Work History
C&A Engineer II
Hargrove Engineers + Constructors
02.2024 - Current
Trained and mentored junior engineers, providing guidance and direction.
Provided input to team lead regarding areas for process and procedural improvement.
Participated in formal internal design reviews of proposed products and components.
Designed and implemented quality control processes to facilitate customer satisfaction.
Analyzed and interpreted customer requirements to develop engineering solutions.
Field Service Engineer
Quality Vision Services
11.2023 - Current
Maintained optical gauging equipment nationally, verifying all manufacturer measuring equipment are within American Association for Laboratory Accreditation (A2LA} standards.
Implemented process improvements for training field service engineers, providing an ecient and standardized training environment for future employees.
Performed critical software updates to ensure automation logic performed appropriately.
Installed optical gauging equipment per company and A2LA standards, maintaining eective communication and professionalism with customers.
Maintained customer specifications for machines used in order to meet measuring specifications.
Analyzed debug logs to ensure automation software and logic work appropriately for machine initialization.
Troubleshoot all hardware and software issues for customers, reducing downtime and loss of revenue from machines needing repair.
Customer Service Engineer II
Siemens Healthineers
03.2022 - 11.2023
Trained and Certified on three Siemens Healthineers Diagnostic Modules to include the Atellica Chemistry and Immunochemistry Analyzer, Aptio by Inpeco automation line, and Vista 500/1500 Chemistry Analyzer.
Provides and implements ideas to improve eciency and eectiveness of team processes.
Performed software updates for all Siemens Analyzers per standard procedures.
Established network connections for analyzers to local hospital networks.
Maintained automation via use of CAN Networks for Siemens analyzers.
Maintain good communication with all Managers and Colleagues.
Establish professional rapport with all customers and maintain customer satisfaction at all times.
Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met.
Understand and comply with Siemens work instructions, quality and codes of conduct policies and regulatory requirements at all times.
Ensure material parts are processed in accordance with policy.
Complete personnel administration in a timely and accurate manner.
Maintain all test equipment, tools and company property ensuring all items are in good, working order.
Medical Laboratory Technician
LabCorp
06.2020 - 03.2022
Worked as a lab technician in a high-volume medical testing laboratory.
Operated, maintained, and cleaned diagnostic equipment and tested patient samples.
Use LIMS to track and manage patient samples. Made full use of workflow automation features to boost eciency.
Prepare, store, and test patient samples daily in a safe, ecient manner.
Perform Quality Control and Preventive maintenance on Chemistry, Hematology, Coagulation, and Urinalysis analyzers.
Assists with new process improvements to increase laboratory eciency and decrease analysis turnover times.
Electrical Engineering Co-OP
Hargrove Engineering
01.2021 - 04.2021
Assisted engineers and specialists in resolving routine layout and detailing problems.
Supported engineering projects utilizing spreadsheets, reports, drawing, and sketches.
Identified solutions to produce estimated level preliminary engineering designs.
Demonstrated drive to learn and utilize automation engineering design standards.
Eectively created projects using ladder logic, PLCs, DCS, and HMI Systems.
Communicated with project leaders to meet necessary deadlines.
Established server based communications for customers.
Electrical Engineering Co-OP
Captain James A. Lovell Federal Healthcare Center
01.2016 - 02.2020
Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Assisted with safe transfusions by conducting tests and completing blood counts.
Identified microorganisms present in urine and throat samples and cultivated strains to support clinical diagnostics.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Handled specimens according to laboratory standard operating procedures to maximize accuracy and precision of results.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Identified process improvements in day-to-day functioning of the department.
Administered job knowledge assessments and competency testing for certification-level training.
Interpreted and communicated new or revised policies to sta.
Education
Bachelor of Science - Cyber Security
Old Dominion University
Norfolk, Virginia
05.2025
Associate of Science - Health Science Laboratory Technology
George Washington University
Washington, District of Columbia
01.2017
Skills
Strong Organizational Skills
Effective Communication
Time Management
Programming languages
Hardware troubleshooting
Process automation
Quality control
Process improvement
Team collaboration
Critical thinking
Analytical problem solving
Control systems
Certification
Medical Lab Technician MLT(ASCP)CM
Basic Life Support BLS
Awards
Navy and Marine Corps Commendation Medal, 02/01/22
Navy and Marine Corps Achievement Medal, 03/01/20
Navy and Marine Corps Achievement Medal, 10/01/21
Humanitarian Service Medal, 10/01/17
Military Service
United States Navy, Hospital Corpsman/Medical Laboratory Technician/Security Manager, 05/01/14, 05/01/23, Served as a U.S. Navy Hospital Corpsman. Deployed twice during military tenure and specialized in laboratory sciences. Became security manager during time in Cuba, gaining experience and knowledge on OPSEC protocols.
Timeline
C&A Engineer II
Hargrove Engineers + Constructors
02.2024 - Current
Field Service Engineer
Quality Vision Services
11.2023 - Current
Customer Service Engineer II
Siemens Healthineers
03.2022 - 11.2023
Electrical Engineering Co-OP
Hargrove Engineering
01.2021 - 04.2021
Medical Laboratory Technician
LabCorp
06.2020 - 03.2022
Electrical Engineering Co-OP
Captain James A. Lovell Federal Healthcare Center
01.2016 - 02.2020
Associate of Science - Health Science Laboratory Technology