Bradley Himstedt
Westerville,OH
Summary
Skilled professional seeking a role in leadership. Authorized to work in the US for any employer
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Chassis and Engine Service
Atlantic Emergency Solutions
Columbus, OH
07.2024 - Current
- Integrate OEMs into the business system along with providing troubleshooting and support to individual service centers
Director of Service
Atlantic Emergency Solutions
Columbus, OH
08.2021 - Current
- Oversee service operations at six service centers
- Responsible for P&L at the service centers and also for resource management and development
- Create relationships with existing and new customers
- Work with customers to find resolution to outstanding invoices
Project Engineer/Manager
Pierce Mfg
Appleton, WI
04.2019 - 08.2021
- Lead long term projects to completion
- Lead quality and continuous improvement projects
- Organize teams that are functionally a part of the goal we are working to
- Work with suppliers to drive quality standards and develop new products
Business Support Manager
Pierce Manufacturing
Appleton, WI
06.2018 - 04.2019
- Manage all aspects of fleet accounts for the aftermarket division
- Drive change through engineering and product management
Branch Support Supervisor
Pierce Manufacturing
Appleton, WI
05.2016 - 06.2018
- Provide aftermarket support for the fleet sales team
Sr. Product Specialist
Pierce Manufacturing
Appleton, WI
05.2015 - 05.2016
- New option development
- Work with sales coordinators to find market trends in the fire truck industry
Customer Service Technician
Pierce Manufacturing
Appleton, WI
04.2010 - 05.2015
- Perform diagnostic repairs through phone calls and emails
- Work independently and in a timely manner
- Average260 service tickets per month with a95% closure rate
- Work with engineering to resolve repetitive issues
- Develop new ways to help the customer service department
- Strong knowledge base in Pierce electrical, aerial, and chassis systems
- Provide after-hours call support for Pierce and Airport Products
Student Instructor
Fox Valley Technical College
Grand Chute, WI
09.2013 - 05.2014
- Automotive Service Fundamentals
- Electrical and Electronics Systems1
- Brake Systems
- Developed curriculum for classroom and lab instruction
- Performed classroom instruction
- Assisted in test development
- Graded assignments for classroom and lab activities
- Monitored lab activities for accurate completion of assignments
Chassis/Aerial Technician
Pierce Manufacturing
Appleton, WI
04.2001 - 04.2010
- Various roles through manufacturing
Automotive Service Technician
Les Stumpf Ford
Appleton, WI
06.1997 - 04.2001
Education
Associates Degree in Applied Science - Automotive Technology Ford ASSET Program
Milwaukee Area Technical College
Mequon, WIMaster's in Management - undefined
Marian University
Fond du Lac, WI05.2022
BS - Technical Education and Training
University Wisconsin Stout
Menomonie, WI12.2014
Skills
- Mechanic Experience
- Continuous Improvement (3 years)
- Profit & Loss
- Service Technician Experience
- Instructional Design
- Six Sigma
- Project Engineering (1 year)
- Relationship management
- Lean
- Automotive Repair
- Electrical Experience
- Word (10 years)
- Product Development
- Manufacturing (9 years)
- Management
- Automotive diagnostics
- Leadership
- Scheduling (5 years)
- Program Management
- Brake Repair
- Project Management
- Curriculum Development
Certification
- Instructional Design Certificate January2016 to Present
- Valid driver's license
Additional Information
- Skills:
- Proficient at processing problems and prioritizing the successful completion of projects
- Strong problem solving skills, resourceful, and thorough in researching necessary solutions
- Six Sigma trained
Timeline
Director of Chassis and Engine Service
Atlantic Emergency Solutions
07.2024 - Current
Director of Service
Atlantic Emergency Solutions
08.2021 - Current
Project Engineer/Manager
Pierce Mfg
04.2019 - 08.2021
Business Support Manager
Pierce Manufacturing
06.2018 - 04.2019
Branch Support Supervisor
Pierce Manufacturing
05.2016 - 06.2018
Sr. Product Specialist
Pierce Manufacturing
05.2015 - 05.2016
Student Instructor
Fox Valley Technical College
09.2013 - 05.2014
Customer Service Technician
Pierce Manufacturing
04.2010 - 05.2015
Chassis/Aerial Technician
Pierce Manufacturing
04.2001 - 04.2010
Automotive Service Technician
Les Stumpf Ford
06.1997 - 04.2001
Master's in Management - undefined
Marian University
BS - Technical Education and Training
University Wisconsin Stout
Associates Degree in Applied Science - Automotive Technology Ford ASSET Program
Milwaukee Area Technical College