Bradley Jones
Burlington,IN
Summary
Passionate about helping whenever and wherever possible, as well as promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Online Fulfillment
Lowe’s Home Improvement
03.2022 - 04.2022
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- Selected and filled orders from stock to fulfill customer requirements.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Intern
PoliMonitor
07.2021 - 07.2021
- Analyzed problems and worked with team to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized and input information into digital database.
Sales Associate
Pinch-A-Penny Pool Patio and Spa
06.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - History, European Studies and French
Ball State University
Muncie, IndianaHigh School Diploma -
Carroll Senior High School
Flora, IN06.2017
Skills
- Conflict Resolution
- Calm and Professional Under Pressure
- Stocking and Replenishing
- Problem-Solving Ability
- Cultural Awareness
- Merchandising and Display
Affiliations
Delta Sigma Pi
Languages
French
Limited Working
Greek
Elementary
Timeline
Online Fulfillment
Lowe’s Home Improvement
03.2022 - 04.2022
Intern
PoliMonitor
07.2021 - 07.2021
Sales Associate
Pinch-A-Penny Pool Patio and Spa
06.2018 - 08.2018
Bachelor of Arts - History, European Studies and French
Ball State University
High School Diploma -
Carroll Senior High School
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