Roger Pehm
L
Peoria,IL
Summary
Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering [Number] years� experience to a challenging new position. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Online Fulfillment
Walmart
East Peoria, IL
07.2021 - Current
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Unloaded incoming orders and properly staged inventory for processing.
- Maintained compliance with company safety policies and called violations to attention of management.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Reviewed order slips, picked products and staged merchandize.
- Interacted with guests in friendly and knowledgeable way.
Manager
Adams Street Cafe
Peoria, IL
10.2011 - 12.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated suppliers to maintain cost controls and improve operations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Tallied cash drawer at beginning and end of each work shift.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Peoria High School
Peoria, IL 08.1998 - 05.2002
Skills
Order execution
Order picking skills
Physical stamina
Exceptional time management skills
Customer relationships
Order fulfillment
Cleaning procedures
Product restocking
Customer Response
Product picking
Safety processes and procedures
Timeline
Online Fulfillment
Walmart
07.2021 - Current
Manager
Adams Street Cafe
10.2011 - 12.2021
High School Diploma -
Peoria High School
08.1998 - 05.2002