Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Pehm

L
Peoria,IL

Summary

Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering [Number] years� experience to a challenging new position. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Online Fulfillment

Walmart
East Peoria, IL
07.2021 - Current
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Unloaded incoming orders and properly staged inventory for processing.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Reviewed order slips, picked products and staged merchandize.
  • Interacted with guests in friendly and knowledgeable way.

Manager

Adams Street Cafe
Peoria, IL
10.2011 - 12.2021
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

High School Diploma -

Peoria High School
Peoria, IL
08.1998 - 05.2002

Skills

Order execution

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Timeline

Online Fulfillment

Walmart
07.2021 - Current

Manager

Adams Street Cafe
10.2011 - 12.2021

High School Diploma -

Peoria High School
08.1998 - 05.2002
Roger PehmL