BRADLEY PETERS
Grand Rapids,MI
Summary
AUTOMOTIVE SERVICE AND COLLISION TECHNICIAN/ ADVISOR, 30 PLUS YEARS EXPERIENCE, 10 PLUS YEARS EXPERIENCE MANAGING A CHAIN OF REPAIR FACILITIES, DESIRES A CHALLENGING ROLE WITH A GROWING COMPANY AS PART OF A MANAGEMENT OR EXECUTIVE TEAM
Overview
2026
2026
years of professional experience
Work History
Maintenance Technician 1
Sheraton Hotel
02.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Service Advisor
Ed Kohen Ford
01.2023 - 09.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Auto Technician
Motormax Of G.R.
10.2018 - 08.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
HEAVY TECHNICIAN, CPO INSPECTIONS
HARVEY CADILLAC
6 2015 - 11.2018
- CONDUCT INSPECTIONS AND REPAIRS IN ALL AREAS OF SPECIALIZATION
- Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.
MECHANIC
BEHRENS AUTO BODY
01.2015 - 07.2015
RESPONSIBLE FOR COLLISION RELATED MECHANICAL REPAIRS, AS WELL AS CUSTOMER REQUESTED MAINTENAMCE AND REPAIRS.
STORE MANAGER
LENTZ USA/ MONRO MUFFLER AND BRAKE
04.2014 - 11.2014
SAME AS BEFORE, UNTIL COMPANY WAS PURCHASED BY MONRO INC. AT THAT TIME, HOURS INCREASED TO 70+ WEEKLY, INCLUDING SATURDAYS AND HOLIDAYS, PAY DID NOT INCREASE.
CAB SET
HME INC.
02.2007 - 04.2012
FIRETRUCK BUILDER, RESPONSIBLE FOR SETTING CABS ONTO CHASSIS, MAKING ALL AIR AND ELECTRICAL CONNECTIONS, ISTALLING OPTIONS, INSURE ROAD WORTHINESS AFTER COMPLETION
STORE MANAGER, ASSISTANT DISTRICT MANAGER
LENTZ USA AUTOMOTIVE SERVICE CENTERS
04.1996 - 02.2007
OVERSEE DAILY OPERATIONS, EMPLOYEE HIRING, SCHEDULING, TRAINING, INVENTORY CONTROL, BUILDING AND EQUIPMENT MAINTENANCE, OUTSOURCE PURCHASING, RECONSILE CASH REGISTER, BANK DEPOSITS, LEGAL DISPUTES. ADVISE CUSTOMERS OF REPAIR OPTIONS AND RECOMMENDATIONS, ESTIMATE PREPERATION, SECURING REPAIR AUTHORIZATION, INVOICING, FOLLOW GUIDELINES SET BY STATE DEPARTMENT OF AUTOMOTIVE REGULATION, MANAGEMENT OF FLEET ACCOUNTS, ADVERTISING AND PROMOTIONAL SPECIALS. I WAS RESPONSIBLE FOR A INCREASE IN SALES OF 41%, AND HAD A CUSTOMER RETURN RATE OF 89%
LEAD TECHNICIAN
CLASSIC CHEVROLET
07.1987 - 02.1996
SPECIALIZED IN COMPUTER DIAGNOSTICS, DRICABILITY, BRAKE AND SUSPENSION SYSTEMS. RESPONSIBLE FOR WORK LOAD DISTRIBUTION TO TEAM MEMBERS BASED ON THEIR SPECIALTY.
AIRMAN HONORABLY DISCHARGED
U.S. NAVY
06.1983 - 06.1987
SEARCH AND RESCUE SQUADRON
Education
GED -
KEARSLEY HIGH SCHOOL
Flint, MI1982
Skills
- Excellent customer service skills
- POS systems
- Merchandising
- Detail-oriented
- Hourly shift management
- Personnel development
- Strategic thinker
- Safety awareness
- Hand and power tools
Affiliations
ACTIVE MEMBER/ TREASURER OF ALL AMERICANS INC. A NON PROFIT ORGANIZATION WHOSE MEMBERS ARE PRIOR MILITARY SERVICE VETERANS, WHOSE PRIMARY OBJECTIVE IS TO RAISE FUNDS AND OFFER SUPPORT TO LOCAL DISABLED VETERANS AND THIER FAMILIES.
Work History
Wyoming, MI,Kalamazoo, MI,Wyoming, MI,Kalamazoo, MI/ ROCHESTER, N.Y.,Kentwood, MI
Timeline
Maintenance Technician 1
Sheraton Hotel
02.2024 - Current
Service Advisor
Ed Kohen Ford
01.2023 - 09.2024
Auto Technician
Motormax Of G.R.
10.2018 - 08.2021
MECHANIC
BEHRENS AUTO BODY
01.2015 - 07.2015
STORE MANAGER
LENTZ USA/ MONRO MUFFLER AND BRAKE
04.2014 - 11.2014
CAB SET
HME INC.
02.2007 - 04.2012
STORE MANAGER, ASSISTANT DISTRICT MANAGER
LENTZ USA AUTOMOTIVE SERVICE CENTERS
04.1996 - 02.2007
LEAD TECHNICIAN
CLASSIC CHEVROLET
07.1987 - 02.1996
AIRMAN HONORABLY DISCHARGED
U.S. NAVY
06.1983 - 06.1987
HEAVY TECHNICIAN, CPO INSPECTIONS
HARVEY CADILLAC
6 2015 - 11.2018
GED -
KEARSLEY HIGH SCHOOL
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