Bradley Pierstorff
Food Service Supervisor
10 N. Livingston St, Apt 425
Summary
Collaborative, organized, hard working, and responsible Food Service Supervisor and aspiring Assistant Manager with a Bachelor's of Science in Mathematics from the University of Wisconsin - Madison. Eager to apply the knowledge and leadership experience gained to further the daily operations of the Starbucks at University of Wisconsin - Madison.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
Food Service Supervisor
University of Wisconsin - Madison
2022.11 - Current
- Achieved a 99% score on the last Shake Smart in-person audit by closely following guidelines for shake production, quality, and store organization.
- Maintains compliance with the university policies and procedures for food safety, sanitation, and quality.
- ServeSafe certified.
- Trains and supervises new and current student staff to enhance customer service skills, comply with food safety standards, and to achieve challenging objectives in a face-paced culinary environment.
- Identifies team weak points and implements corrective actions to resolve concerns.
- Boosts employee morale by providing ongoing training, support, and performance feedback to staff members.
- Addresses and resolves customer service issues to establish trust and increase satisfaction.
- Monitors food inventory, production, and supplies to prevent waste and outages.
- Lead a full-time staff member and trained them on how to work at Flamingo Run and Southeast Cafe in Gordon, food safety standards, and university policies.
Food Service Assistant Advanced
Division Of University Housing
2020.09 - 2022.11
- Trained and supervised student barista workers to maintain and uphold Starbucks and University policies and maximize performance by assigning students to stations while taking into account their strengths.
- Completed daily temperature logs to effectively follow food safety standards.
- Presented process improvement ideas to leadership team to increase efficiency, better customer experience, and friendly work environment.
- Certified through Allertrain U.
Assistant Student Supervisor
Division Of University Housing
2017.03 - 2020.05
- Assigned work tasks and coordinated activities of dining hall team members to provide prompt and effective service to customers.
- Supervised preparation of many different foods and explained steps for readying specialty items, including gluten-free and vegan food options.
- Cooked a variety of different foods for a meal period by following recipes to ensure best quality for customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation.
Education
Bachelor of Science - Mathematics
University of Wisconsin - Madison
Madison, WI 2015.08 - 2020.08
Certificate - Studio Arts - Photography
University of Wisconsin - Madison
Madison, WI 2015.08 - 2020.08
High School Diploma -
DeForest High School
DeForest, WI 2011.09 - 2015.05
Skills
Time Management
Coordination with Management and Coworkers
Organization
Customer service
Communications
Problem Solving
Leadership
Timeline
Food Service Supervisor
University of Wisconsin - Madison
2022.11 - Current
Food Service Assistant Advanced
Division Of University Housing
2020.09 - 2022.11
Assistant Student Supervisor
Division Of University Housing
2017.03 - 2020.05
Bachelor of Science - Mathematics
University of Wisconsin - Madison
2015.08 - 2020.08
Certificate - Studio Arts - Photography
University of Wisconsin - Madison
2015.08 - 2020.08
High School Diploma -
DeForest High School
2011.09 - 2015.05