
Detail-oriented Case Management Support Professional specializing in service coordination, referral management, and communication among patients, payers, and clinical teams. Skilled in obtaining authorizations and documenting patient interactions to facilitate timely discharges. Acts as a central contact for case management staff and external providers, enhancing care coordination and operational efficiency.
Advocated and negotiated for timely, cost-effective service provision.
Delivered case management and therapeutic interventions that effectively de-escalated crises, fostering a safer environment for clients.