Bradley Scurlock
Raceland,KY
Summary
Dynamic professional with a friendly demeanor and strong customer service skills, experienced at Pathways in coordinating respite care services. Proven ability to enhance client satisfaction through effective problem-solving and attention to detail. Adaptable team player committed to maintaining high standards of care and fostering positive relationships with clients and families.
Overview
11
11
years of professional experience
Work History
Respite
Pathways
Ashland, KY
10.2014 - Current
- Coordinated respite care services for family caregivers needing temporary relief from caregiving responsibilities.
- Supported families through respite care services, offering temporary relief from caregiving responsibilities while maintaining continuity of care for clients.
- Provided respite care services for primary caregivers in need of temporary relief from daily responsibilities as an In-Home Supportive Services provider.
- Supported family members by offering respite care services, allowing them time for personal pursuits or relaxation.
- Provided respite care for family members, allowing them time for self-care and personal errands.
- Coordinated respite care services when necessary, allowing caregivers much-needed breaks while still ensuring excellent patient care continuity.
- Provided respite care for family caregivers, allowing them to rest and recharge while maintaining confidence in the quality of care their loved one received.
Custodian
Boyd County High School
Ashland, KY
11.2023 - 01.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Cashier
Dollar Tree
Flatwoods
06.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Courtesy Clerk
Kroger
Ashland, KY
10.2019 - 03.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Maintained clean and tidy checkout area to optimize service delivery.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
High School Diploma -
Russell High School
Russell, KY06.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
Languages
English
Native or Bilingual
Latin
Elementary
Timeline
Custodian
Boyd County High School
11.2023 - 01.2024
Cashier
Dollar Tree
06.2020 - 07.2020
Courtesy Clerk
Kroger
10.2019 - 03.2020
Respite
Pathways
10.2014 - Current
High School Diploma -
Russell High School