Knowledgeable and adaptable professional with extensive experience in golf instruction and coaching. Known for excellent communication and collaboration skills, fostering member growth and enjoyment in the sport.
Overview
16
16
years of professional experience
Work History
Golf Professional
Fairwood Golf & Country Club
Renton, Washington
01.2023 - 11.2023
Strengthened customer satisfaction by addressing challenges with informed and courteous assistance
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Automotive Sales Consultant
Auburn Volkswagen
Auburn, Washington
01.2015 - 10.2019
Assisted customers in selecting vehicles that matched their preferences and needs.
Conducted vehicle demonstrations to highlight features and benefits of models.
Collaborated with the finance team to facilitate purchase and lease agreements.
Golf Professional /Director of Golf Instruction
Lake Spanaway Golf Course
Tacoma, Washington
04.2008 - 12.2015
Instructed golf lessons to improve member skills and enjoyment of the game.
Organized club tournaments, ensuring smooth operations and high member participation.
Maintained inventory of golf equipment, ensuring availability and proper condition for use.
Provided prompt customer service to address member inquiries and resolve issues.
Education
Some College (No Degree) - General Studies
Tacoma Community College
Tacoma, WA
Some College (No Degree) - Financial Planning
University of Maryland
MD
Skills
Customer service and support
Golf instruction and coaching
Tournament planning and organization
Product expertise
Relationship management
Effective communication
Expert swing analysis
Golf equipment sales
Merchandising strategies
Affiliations
Golf has been my passion since I was 10 years old. I have been playing competitive golf for over 40 years
I enjoy the art world very much, I also enjoy cooking and enjoying a nice meal with family & friends
Accomplishments
consistently converted over 80% of individual private lessons into series of lessons