Bradley Thurman
Euless,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Store Manager
Family Dollar
Euless, TX
04.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
District Manager
RGIS Inventory Services
Mesquite, TX
05.2008 - 04.2013
- Supervised two locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Owner
BAM Logistics
Fort Worth, TX
04.2003 - 04.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
None - Business Management
The University of Texas At Arlington
Arlington, TXSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
Timeline
Store Manager
Family Dollar
04.2013 - Current
District Manager
RGIS Inventory Services
05.2008 - 04.2013
Owner
BAM Logistics
04.2003 - 04.2008
None - Business Management
The University of Texas At Arlington