Bradley Wallace
Alexandria,KY
Summary
Dynamic Senior Project Manager with a proven track record at Everon, excelling in project planning and cross-functional communication. Adept at optimizing workflows and enhancing team efficiency, I successfully implemented process improvements that streamlined operations. Skilled in client relationship management, I foster collaboration to achieve strategic goals and drive project success.
Overview
24
24
years of professional experience
Work History
Senior Project Manager
Everon
01.2025 - Current
- Collaborated with cross-functional teams to develop project timelines and milestones.
- Assisted in managing project documentation, ensuring accuracy and accessibility for stakeholders.
- Supported project planning by conducting research and gathering necessary resources.
- Coordinated meetings to facilitate communication among team members and stakeholders.
- Contributed to process improvement initiatives by providing feedback on workflow efficiencies.
- Maintained project tracking systems, updating status reports as needed for visibility.
Commercial Operations Manager
Everon
10.2021 - 01.2025
- Managed daily operations to streamline workflow and enhance team efficiency.
- Coordinated cross-functional communication to support project execution and alignment with business goals.
- Analyzed operational data to identify trends, ensuring accurate reporting for strategic decision-making.
- Assisted in implementing process improvements to optimize resource allocation and reduce operational delays.
- Developed training materials to onboard new team members effectively, fostering a collaborative environment.
- Supported budget management by tracking expenses and forecasting future financial needs accurately.
- Maintained compliance with industry regulations, promoting safety and quality standards throughout operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Service and Operations Manager
Guardian Alarm Co
08.2011 - 04.2021
- Streamlined service delivery processes to enhance operational efficiency and customer satisfaction.
- Developed training programs for staff to improve service quality and operational consistency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with cross-functional teams to identify and resolve operational challenges effectively.
- Led team meetings to discuss workflow improvements and share best practices among staff members.
- Monitored performance metrics to ensure adherence to service standards and operational goals.
Administrative Clerk
Cincinnati Bell Complete Protection
03.2001 - 08.2011
- Managed daily office operations, ensuring efficient workflow and adherence to procedures.
- Coordinated scheduling for meetings, appointments, and travel arrangements to optimize time management.
- Maintained accurate records and files, implementing an organized system for easy retrieval of information.
- Processed incoming correspondence, prioritizing urgent matters to improve response times.
- Trained new employees on administrative procedures and company policies to ensure consistency in practices.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Criminal Justice
Northern Kentucky University
Newport, KYHigh School Diploma -
Newport High School
Newport, KYSkills
- Project planning
- Scope management
- Client relationship management
- Project scheduling
- Client relations
- Training and mentoring
- Cross-functional communication
- Cost control
- Schedule coordination
- Multi-project management
- Cross-functional coordination
Timeline
Senior Project Manager
Everon
01.2025 - Current
Commercial Operations Manager
Everon
10.2021 - 01.2025
Service and Operations Manager
Guardian Alarm Co
08.2011 - 04.2021
Administrative Clerk
Cincinnati Bell Complete Protection
03.2001 - 08.2011
Criminal Justice
Northern Kentucky University
High School Diploma -
Newport High School
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