Bradley Watson

Vandiver,AL

Summary

Dynamic customer service professional with a proven record in order accuracy and problem-solving, delivering exceptional service and fostering strong client relationships.

Overview

years of professional experience

Work History

Dispatch / sales

Heidelberg Materials

Birmingham, AL

08.2023 - Current

Complete day-to-day duties accurately and efficiently.
Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identify needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.

Driver Sales Representative

Webb concrete and building Materials

Pell City, Alabama

02.2016 - 08.2023

Delivered concrete and building materials to various job sites efficiently.
Maintained accurate records of deliveries and customer interactions daily.
Inspected vehicles for safety and compliance before each route.
Assisted customers with product selection and application guidance on-site.
Built strong relationships with clients through excellent communication skills.
Delivered products to customers in a timely and safe manner.
Verified accuracy of orders prior to delivering them to customers.
Maintained accurate records of deliveries, including invoices, payments and inventory.

AutoCAD Draftsman

Barron Fan Technology

Alabaster, Alabama

04.2013 - 02.2016

Developed detailed AutoCAD drawings for various fan technology projects.
Created 3D models to visualize complex fan systems and configurations.
Prepared shop drawings with accurate dimensions, tolerances and material specifications.
Collaborated with engineering teams to ensure design accuracy and compliance.
Updated existing designs based on client feedback and project requirements.
Edited existing CAD files to incorporate new features as well as make corrections on existing drawings.

Education

High School Diploma -

Vincent Middle High School

Vincent, AL

05-2012

Skills

Customer service
Inventory management
Order accuracy

CAD drafting
Design modification
Problem solving

Timeline