Bradley A. Castillo Luna

Dynamic operations professional with a proven track record at Samsung Electronics, excelling in operational efficiency and report generation. Skilled in GPS tracking and emergency response coordination, I enhance team performance and customer logistics, ensuring compliance and optimizing processes for improved outcomes. Committed to delivering exceptional service and problem resolution. Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls. Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.