Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Microsoft office and looking for a full time position.
Overview
3
3
years of professional experience
Work History
Warehouse supervisor
Haytian Tractor And Equipment Co
10.2021 - 02.2023
Monitored daily operations and enhanced processes to maximize efficiency
Coordinated incoming and outgoing inventory deliveries
Planned and organized team objectives and priorities
Allocated and organized storage locations according to requirements
Tracked and managed inventory by completing regular cycle counts
Adhered to safety standards and operating procedures.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Revised and developed procedures to reduce risk and achieve compliance.
Supervised shipping and receiving, distribution and workplace safety.
Maintained high levels of accuracy in daily operations.
Assistant Manager
Auto Expert
08.2020 - 09.2021
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Addressed employee and customer concerns
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Created employee schedules to align coverage with forecasted demands.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Developed and maintained good supplier relationships.
Education
Bachelor of Science - industrial engineering
Universite Quisqueya
Port-au-Prince, Haiti
06.2023
Google Project Management certificate - Project Management
Coursera Online Learning
12.2022
Skills
Team player and ability to work under pressure
Problem solving skills, critical thinking, and tech savvy with ability to adapt to new software quickly
Material Handling
Budget Tracking
Order Pulling
Materials Movement
Productivity Benchmarks
Warehouse Organization
Microsoft Office
Client Relationships
Performance Improvement
Trilingual (English, French and Haitian Creole)
Timeline
Warehouse supervisor
Haytian Tractor And Equipment Co
10.2021 - 02.2023
Assistant Manager
Auto Expert
08.2020 - 09.2021
Bachelor of Science - industrial engineering
Universite Quisqueya
Google Project Management certificate - Project Management