BRADLEY M GARNER
Fairhope,AL
Summary
Professional Aviation Customer Manager with 13 years of commercial aviation experience.
- 3 years of airline customer management experience.
- 10 years of mechanical and structural knowledge of commercial aircraft.
- 2 years of team leadership and production coordination experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
FAL Customer Manager
Airbus Americas
Mobile, AL
03.2020 - Current
- Supported airline customers throughout production and delivery process and managed associated risks to guarantee on time/on quality delivery
- Delegated tasks to multi-departmental team members to ensure production and delivery milestones are met
- Documented all customer findings and tracked issues through resolution
- Managed/tracked customer concerns and provided solutions within appropriate time frame
- Developed new team members to appropriate level of proficiency
- Held daily status meetings to coordinate production operations
Systems Installer/Production Coordinator
Airbus Americas
Mobile, AL
11.2014 - 03.2020
- Responsible for production coordination, quality inspections, and installation of Airbus A320 family systems and components
- Organized and facilitated production rate ramp up process of Mobile FAL
- Quickly progressed to Lead Technician, leading crew of five teammates
- Trained 7 months overseas in production environment
Aircraft Maintenance Technician
VT Mobile Aerospace Engineering
Mobile, AL
08.2009 - 11.2014
- Performed heavy maintenance checks on Airbus A320, A330, and Boeing 757, and 767 aircraft, including (but not limited to): repair, replacement, servicing, and rigging of flight control systems, engines, landing gear, pneumatic systems, fuel systems, and hydraulic systems.
Education
Masters of Business Administration -
Liberty University
Lynchburg, VA2023
Bachelors of Science - Aviation Maintenance Management
Liberty University
03.2021
Associate of Applied Science - Airframe And Powerplant
Enterprise State Community College
Mobile, AL01.2012
Skills
- Effective leader, thrive in team environment
- Remote working experience
- Scheduling and coordinating daily operations
- Operating in multi-cultural workplace
- Customer communication and resolution management
- Proficient in G suite and Microsoft Office
- Familiar with LEAN/5 S processes
- Extensive experience in aircraft maintenance, production and repairs
Certification
- 80-hour Airbus A320 family systems course with V2500 & CFM56 engine training.
- 80-hour Airbus pneumatic, APU, fuel, and fire protection systems course.
- 30-hour OSHA safety and health course.
- Lean and 5S Quality skills course.
Timeline
FAL Customer Manager
Airbus Americas
03.2020 - Current
Systems Installer/Production Coordinator
Airbus Americas
11.2014 - 03.2020
Aircraft Maintenance Technician
VT Mobile Aerospace Engineering
08.2009 - 11.2014
Masters of Business Administration -
Liberty University
Bachelors of Science - Aviation Maintenance Management
Liberty University
Associate of Applied Science - Airframe And Powerplant
Enterprise State Community College
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