Dynamic operations leader with 18+ years of progressive leadership experience spanning the United States Air Force and Edward Jones. Recognized for leading high-performing teams, improving operational efficiency, managing critical incidents, and delivering results in fast-paced, high-accountability environments. Experienced in supervising up to 100 personnel, managing $700K in resources, supporting logistics for 600+ personnel, and driving continuous improvement through technology and data-driven decision-making.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Global Security Operations Center Specialist
Edward Jones
Maryland Heights, MO
06.2025 - Current
Monitor and respond to global security incidents, ensuring timely escalation and resolution of risks affecting personnel, facilities, and operations.
Conduct real-time incident assessment and coordination using integrated security systems.
Analyze security data, alerts, and trends to support proactive threat detection and operational decision-making
Serve as a central communication hub during incidents; coordinating with field personnel, leadership, and external agencies as needed.
Maintain situational awareness of global events and assess potential impact to organizational assets and personnel.
Unit Scheduler
Air Force
Scott Air Force Base, IL
05.2024 - 05.2025
Coordinated schedules for personnel, ensuring optimal resource allocation and mission readiness.
Developed and maintained complex scheduling systems to enhance operational efficiency.
Acted as first point of contact and set appointments for prospective clients.
Handled complaints and questions, and re-directed calls to other team members.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Set up appointments with interested customers according to schedule availability.
Security Forces Flight Chief
Air Force
Scott Air Force Base, IL
02.2021 - 05.2024
Supervised security operations, ensuring compliance with military protocols and safety regulations
Supervised up to 100 personnel while directly leading teams of approximately 30.
Directed workforce scheduling, operational readiness, emergency response, and performance management.
Mentored future leaders while maintaining mission readiness and accountability..
Led cross-functional teams in the development of comprehensive contingency plans for various types of emergencies.
Mentored junior personnel, fostering professional development and enhancing team performance standards.
Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
Patrolled grounds to monitor status and safety of premises.
Delivered training sessions to educate personnel on security policies and procedures.
Identified and reported suspicious activity to prevent security incidents.
Developed training programs for personnel to enhance operational readiness and effectiveness.
Led investigations into security breaches, implementing corrective actions to prevent future incidents.
Managed resource allocation, optimizing personnel deployment across various security missions.
Established communication protocols between units, facilitating collaboration during joint operations and exercises.
Security Forces Patrolman
Air Force
Scott Air Force Base, IL
03.2019 - 02.2021
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Reported suspicious activities and persons to law enforcement.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Conducted routine patrols to ensure safety and security of personnel and property.
Responded promptly to incidents, coordinating with law enforcement when necessary.
Security Forces Area Supervisor
Air Force
Whiteman Air Force Base, MO
12.2015 - 03.2019
Oversaw daily operations to ensure compliance with Nuclear Weapon security standards, policies, and procedures
Supported approximately 40 nuclear weapons movements and 60 high-security missions.
Evaluated personnel skills and knowledge regularly, training and mentoring individuals with lagging skills.
Evaluated personnel skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Planned sequence of operations and established schedule.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Conducted routine inspections to check quality and compliance with established specifications within a Protection Level 1 restricted area.
Supervised operations across multiple units to ensure compliance with military standards and protocols.
Developed training programs to enhance team performance and operational efficiency..
NCOIC of Supply
Air Force
Whiteman Air Force Base, MO
01.2014 - 12.2015
Managed approximately $700,000 in government resources with exceptional accountability.
Directed warehouse operations supporting more than 600 personnel.
Improved inventory and resource distribution processes supporting mission readiness.
Site Security Officer
Air Force
Whiteman Air Force Base, MO
04.2012 - 01.2014
Operated advanced security systems to ensure comprehensive coverage of monitored areas.
Monitored surveillance feeds to identify and report suspicious activities.
Monitored CCTV cameras and alarm systems for security breaches.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Responded quickly to emergency situations to assess and deflect issues.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
Response Force Leader
Air Force
Whiteman Air Force Base, MO
04.2011 - 04.2012
Led response operations during critical incidents for nuclear weapons and critical components ensuring rapid deployment of resources and personnel.
Coordinated training exercises, enhancing team readiness and operational effectiveness in high-stress environments.
Developed strategic response plans, integrating intelligence assessments to mitigate potential threats.
Mentored junior personnel, fostering skills development and promoting a culture of accountability within the unit.
Developed training programs for new recruits, enhancing skill development and operational readiness.
Squad Leader
Air Force
Moody A F B, GA
03.2008 - 04.2011
Led diverse teams in executing mission-critical operations, ensuring adherence to protocols and standards.
Coordinated resource allocation, optimizing personnel deployment for maximum operational efficiency.
Trained and mentored junior airmen, fostering skill development and enhancing team performance.
Developed strategic plans for training exercises, improving readiness and response capabilities of squad members.
Conducted regular evaluations of operational strategies, identifying areas for enhancement and innovation.
Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
Enhanced team cohesion with regular debriefings, feedback sessions, and team-building exercises.
Education
Cybersecurity
University of Phoenix
Tempe, AZ
Educational Leadership And Management
Non Commissioned Officer Academy
Whiteman Air Force Base
12.2016
Organizational Leadership
Airman Leadership School
Whiteman Air Force Base
11.2012
High School Diploma -
Bradford High School
Kenosha
06.2005
Skills
Operations Management
Workforce Leadership
Continuous Improvement
Business Continuity
Incident Management
Cross-Functional Collaboration
Resource Management
Performance Management
Strategic Planning
Risk Management
Microsoft Copilot
SureView
Everbridge
SharePoint
Microsoft Office
Excel
Certification
Certified Flight Chief, Air Force
Certified Weapons Storage Area Supervisor
Certified Desk Sergeant
Certified Patrolman
Certified Fire Team Leader
Certified Response Force Leader
Certified Master Surveillance Control Facility Operator