Jonathan Del Toro
San Jose,California
Summary
Proven track record in managing security teams and implementing effective practices in the technology sector. Skilled in risk assessment, incident response, and leveraging advanced security technologies. Strong ability to develop and execute security strategies, ensuring the safety of personnel, assets, and facilities.
Overview
7
7
years of professional experience
Work History
Global Security Operations Center Manager
Securitas at LinkedIn
Sunnyvale, CA
06.2022 - Current
- Lead a team of GSOC Operators and Analysts responsible for detecting, monitoring, and responding to security incidents, ensuring the safety and security of the company's employees and assets to support business operations.
- Develop, implement, and maintain operational procedures that enable GSOC personnel to deliver consistent service across diverse business requirements.
- Coordinate the response to security incidents, including threat assessment, employee outreach, escalation protocols, and after-action reports.
- Plan, design, and execute scenario-based training exercises to improve the preparedness of GSOC personnel.
Regional Account Manager
Securitas at Oracle
Redwood City, CA
12.2020 - 06.2022
- Lead a team responsible for maintaining security standards across four Bay Area sites, encompassing campus-style offices, multitenant high-rises, and data centers facilities.
- Build relationships with relevant stakeholders to promote and enforce the functions of physical security.
- Partner with the GSOC, Risk and Investigations, Security Technology, and Law Enforcement to support the resolution of physical security investigations and the implementation of risk mitigation measures.
- Administer a $2.2 million budget while managing the regional relationship between Securitas and Oracle.
Global Account Manager
Securitas at Service Now
Santa Clara, CA
04.2020 - 12.2020
- Lead a global team to achieve cross-functional efficiency across various physical security verticals, including the Global Security Operations Center, Site Security Operations, Security Technology, and Global Access Management.
- Create and implement procedures to fulfill business requirements and support the safety and security of employees and assets on a global scale.
- Managed a $3.5 million budget while serving as the client relationship owner for ServiceNow at Securitas.
Security Operations Manager
Securitas at ServiceNow
Santa Clara, CA
09.2019 - 04.2020
- Lead a team responsible for maintaining security standards across Bay Area office locations.
- Lead the Safety Emergency Response Team to improve workforce preparedness by coordinating awareness campaigns, conducting life and safety training, and executing drills.
- Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
National Account Manager
Securitas at Verizon Media
Sunnyvale, CA
03.2018 - 09.2019
- Manage security operations across 11 locations in the United States comprised of Corporate Offices and Data Centers.
- Support Event Security and Special Request through custom operational procedures and supporting execution.
- Monitored KPIs against targets and optimized strategies to achieve goals.
- Administer a $6.5 million budget while the regional relationship between Securitas and Verizon Media.
Skills
- Leadership and Team Management
- Physical Security Operations
- Risk Assessment and Management
- Communication
- Cross-Functional Collaboration
- Critical Thinking
Certifications & Recognition
- Securitas Global Account Manager Certification, April 2019
- Securitas Employee of the Year, 2018
- Securitas Employee of the Month, May 2014
Timeline
Global Security Operations Center Manager
Securitas at LinkedIn
06.2022 - Current
Regional Account Manager
Securitas at Oracle
12.2020 - 06.2022
Global Account Manager
Securitas at Service Now
04.2020 - 12.2020
Security Operations Manager
Securitas at ServiceNow
09.2019 - 04.2020
National Account Manager
Securitas at Verizon Media
03.2018 - 09.2019