Brady Bates
McKinney,TX
Summary
Seasoned Estimator with extensive experience at Accuserve, excelling in CAT claims handling and damage assessment. Proven ability to prepare detailed Xactimate estimates while ensuring compliance and effective communication with policyholders. Skilled in negotiation and vendor coordination, consistently delivering high-quality results in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Estimator
Accuserve
07.2021 - Current
- Prepare detailed Xactimate estimates, including line-item scoping and pricing validation.
- Served as CAT claim adjuster specialist for exteriors department, conducting thorough assessments to ensure accurate claim resolutions.
- Ensure estimates meet carrier guidelines, compliance standards, and SLA requirements.
- Collaborated with contractors to validate scope of work and repair methods, ensuring alignment with industry standards and client expectations.
- Analyzed meteorological data and storm reports to substantiate claim decisions, enhancing overall assessment accuracy.
- Review property damage photos and documentation to assess storm-related losses (wind, hail).
Independent Property Adjuster
Crawford & Company
05.2018 - Current
- Managed catastrophe (CAT) and daily claims for wind, hail, hurricane, and freeze events, ensuring thorough assessment and resolution.
- Perform on-site field inspections for residential property claims, including roof, exterior, and interior damage assessments.
- Investigate claims by interviewing policyholders, reviewing documentation, and determining cause of loss.
- Interpret insurance policies to determine coverage, exclusions, and claim eligibility.
- Write detailed estimates and reports using Xactimate and carrier-specific systems.
- Manage full claim lifecycle from first notice of loss (FNOL) through settlement.
- Negotiated claim settlements with policyholders, contractors, and public adjusters to achieve fair outcomes for all parties.
- Ensured compliance with state regulations, carrier guidelines, and documentation standards to uphold industry integrity.
Key Holder
Dallas Cowboys Pro Shop
12.2018 - 03.2020
- Delivered customer service in high-volume retail environment; handled escalations and issue resolution when work was slow as an independent adjuster.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Managed daily store operations and ensured compliance with company policies.
- Assisted in inventory management, conducting regular stock checks and replenishments.
Server
IPIC Theaters
04.2014 - 02.2019
- Facilitated high-end customer interactions while managing multiple tasks during slower work periods as an independent adjuster.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery to guests.
Catastrophe Adjuster Assistant
Nathan Copeland – Independent Field Adjuster
, Various States
07.2014 - 08.2017
- Conducted catastrophe field inspections and residential property damage assessments to identify key loss factors.
- Documented cause of loss and scope of damage to inform repair requirements and facilitate claims processing.
- Supported estimate writing and claims documentation in Xactimate.
- Reviewed insurance policies and analyzed coverage to ensure claims aligned with policy terms.
Construction Worker
Chitwood Contracting
06.2008 - 07.2014
- Gained practical experience in roofing structural components and construction methods, contributing to project quality.
- Assisted in framing and finishing roofing for multiple structures, enhancing overall project delivery.
- Coordinated with team to meet project deadlines, ensuring timely completion of tasks.
- Communicated project progress and challenges effectively with supervisors.
Education
Bachelor of Arts - Criminology and Criminal Justice
The University of Texas At Dallas
Richardson, TX05-2017
Associate of Arts - Criminal Justice
Collin College
Plano, TX01-2015
High School Diploma -
Allen High Schooll
Allen, TX05-2012
Skills
- Xactimate Estimating
- Xactimate (Advanced User)
- Damage Assessment & Scope of Loss
- Property Claims Adjusting (Field & Desk)
- Claims Investigation
- Insurance Policy Interpretation
- Coverage Determination
- Settlement Negotiation
- Large Loss & Daily Claims
- Catastrophe (CAT) Claims Handling
- Claims Management Systems (Carrier Platforms)
- XactAnalysis
- Vendor & Contractor Coordination
- Roofing & Construction Knowledge
- File Documentation & Compliance
- Microsoft Office (Excel, Word, Outlook)
- Time Management in High-Volume Environments
- Customer Service & Policyholder Communication
Certification
• State Farm Property Certification – Policy & Estimatics
• Texas All-Lines Adjuster License, TX
• Additional State Licenses, Available Upon Request
Timeline
Estimator
Accuserve
07.2021 - Current
Key Holder
Dallas Cowboys Pro Shop
12.2018 - 03.2020
Independent Property Adjuster
Crawford & Company
05.2018 - Current
Catastrophe Adjuster Assistant
Nathan Copeland – Independent Field Adjuster
07.2014 - 08.2017
Server
IPIC Theaters
04.2014 - 02.2019
Construction Worker
Chitwood Contracting
06.2008 - 07.2014
Bachelor of Arts - Criminology and Criminal Justice
The University of Texas At Dallas
Associate of Arts - Criminal Justice
Collin College
High School Diploma -
Allen High Schooll