Brady Collins
Wake Forest,NC
Summary
Dynamic customer service professional with a proven track record at Sam's Club, excelling in relationship building and problem-solving. I am a hard worker and will make sure the job id done right. Recognized for enhancing member satisfaction through exceptional support and professionalism. Skilled in sales strategy and product recommendations, consistently driving positive customer experiences and contributing to team success.
Overview
2
2
years of professional experience
Work History
Member Assistant Cart Attendant
Sam's Club
Wake Forest, NC
06.2024 - Current
- Resolved membership-related questions promptly, ensuring a positive experience for members.
- Fostered relationships with members by actively listening to their needs and concerns.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
- Handled sensitive member situations with professionalism, demonstrating empathy while adhering to company guidelines.
Sales Associate
Sam's Express Car Wash
Wake Forest, NC
08.2023 - 04.2024
- Assisted customers with product selection to enhance shopping experience.
- Maintained knowledge of current promotions to effectively upsell items.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure store organization and cleanliness.
- Participated in visual merchandising efforts to improve product displays and sales appeal.
Education
High School Diploma -
Heritage High School
Wake Forest, NC06-2025
Skills
- Customer service
- Professionalism and courtesy
- Customer support
- Relationship building
- Sales strategy
- Product sales
- Product recommendations
- Problem-solving skills
- Time management
- Attention to detail
Timeline
Member Assistant Cart Attendant
Sam's Club
06.2024 - Current
Sales Associate
Sam's Express Car Wash
08.2023 - 04.2024
High School Diploma -
Heritage High School
Currantly in the National Guard
Being able to serve my country is an awesome thing I can now say I do. I will continue to learn discipline, integrety and many more valuable traits to add to what I have already.