Jurell Pate
The Bronx,NY
Summary
I worked as a member assistant in walmart providing me with roughly a year1 and 4 or 5 months of experience resolving account and service concerns for customers. I can smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. My main focus is surpassing expectations and driving team success.
Overview
1
1
year of professional experience
Work History
Member Assistant Cart Attendant
Sam's Club
11.2022 - 02.2024
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Participated in regular training sessions, staying up-to-date on industry trends and best practices for optimal service delivery.
- Supported members with account inquiries, resolving issues efficiently to maintain positive relationships.
- Trained new personnel regarding company operations, policies and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2022
Skills
- Financial Transactions
- Customer Support
- Issue and Complaint Resolution
- Professionalism and Courtesy
- Understanding Customer Needs
- Relationship Building
- Work Prioritization
Timeline
Member Assistant Cart Attendant
Sam's Club
11.2022 - 02.2024
High School Diploma -
Herbert H Lehman High School