Outgoing and well-rounded college student at Florida Gulf Coast University pursuing a bachelor’s degree in Communications. Experienced in customer service, golf operations, sales, and hospitality. Strong communication, leadership, and problem-solving skills with a professional attitude and a desire to gain experience in business and aviation operations.
Work History
Golf Pro Shop Assistant
2 Years 1 Month
Imperial Pro Shop | 10.2024 - Current
Manage incoming calls and schedule tee times through the country club reservation system.
Process cash transactions and credit card payments accurately.
Assist members and guests with golf course information and equipment needs.
Provide professional customer service in a fast-paced environment.
Golf Range Attendant / Pro Shop Attendant
9 Months
Stonebridge Country Club | 12.2023 - 09.2024
Organized and cleaned range baskets, ensuring readiness for daily operations.
Operated mechanical and hand equipment to collect range balls.
Assisted customers with pro shop purchases, tee times, and course information.
Managed incoming calls, reservations, and customer transactions.
Maintained cleanliness and organization of golf facility, enhancing customer experience.
Host/Busser
1 Year 3 Months
Boston Beer Garden | 09.2022 - 12.2023
Greeted and escorted guests to assigned dining areas.
Assisted restaurant staff with setting and clearing tables during busy periods.
Processed customer payments and supported efficient table turnover.
Addressed customer questions and concerns with professionalism and courtesy.
Answered telephone calls and assisted with reservations.
Education
Bachelor of Arts - Communications
Florida Gulf Coast University | Fort Myers, FL | 11.2026
Communications Major
Current GPA: 3.5
Member of Pickleball Club, Art Club, Nature Club, and Walking Club