Brady Desler
Tahoe City
Summary
Professional hospitality expert with strong background in delivering exceptional guest experiences. Adept at anticipating and addressing guests' needs, ensuring satisfaction, and fostering welcoming environment. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for high standards, reliability, and results-driven approach.
Overview
6
6
years of professional experience
Work History
Hotel Concierge
University Of Georgia
Athens, Ga
10.2025 - Current
- Coordinated guest services to ensure exceptional experiences and satisfaction.
- Managed reservations and room assignments using hotel management software.
- Provided local knowledge and recommendations for dining and entertainment options.
- Assisted guests with special requests, enhancing overall service quality.
- Provided shuttle service all around town
Retail Worker
Lather and Fizz
Squaw Valley, CA
06.2021 - 08.2025
- Collaborated with team members to optimize inventory management and stock replenishment processes.
- Implemented promotional displays to drive sales and improve product visibility in the boutique.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Coordinated with suppliers to ensure timely delivery of products while managing costs effectively.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Retail Worker
Haven Boutique
Tahoe City, CA
05.2024 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Trained new staff on customer service protocols and store policies for seamless operations.
- Maintained visual merchandising standards to attract and engage customers effectively.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Dance Teacher
Tahoe Dance School
Tahoe City, CA
06.2020 - 08.2023
- Developed engaging lesson plans tailored to diverse student needs and skill levels.
- Fostered a positive learning environment, encouraging student creativity and self-expression.
- Evaluated student performance, providing constructive feedback to facilitate growth and improvement.
- Collaborated with parents to discuss student development and address any concerns effectively.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
Education
Bachelor of Arts - Hospitality And Tourism Management
University of Georgia
Athens, GA05-2029
Skills
- Strong organization
- Personalized recommendations
- Complaint handling
- Community relations
- Reservation management
- Travel arrangements
- Baggage assistance
- Concierge software proficiency
- Local area network
- Guest relations expertise
- Restaurant reservations
Timeline
Hotel Concierge
University Of Georgia
10.2025 - Current
Retail Worker
Haven Boutique
05.2024 - 08.2025
Retail Worker
Lather and Fizz
06.2021 - 08.2025
Dance Teacher
Tahoe Dance School
06.2020 - 08.2023
Bachelor of Arts - Hospitality And Tourism Management
University of Georgia