Brady Falcon
Panama City
Summary
Dynamic professional with extensive experience as a Rater at TELUS International, adept at evaluating content for quality and relevance. Proven adaptability and time management skills, complemented by expertise in document management. Successfully ensured accuracy in high-pressure environments as a Certified Pharmacy Technician at Walgreens, enhancing operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
RATER
TELUS International
01.2022 - Current
- Evaluate and provide feedback on various types of content (text, web pages, images) for major search engines, utilizing an online evaluation tool
- Independently manage tasks by selecting assignments from an online platform, adhering to a flexible schedule
- Assess search query results for relevance, ensuring they align with set quality standards
CERTIFIED PHARMACY TECHNICIAN
Walgreens
05.2019 - 03.2021
- Accurately processed and filled prescriptions while adhering to strict timelines
- Coordinated the ordering and inventory management of pharmacy supplies
- Communicated effectively with insurance companies to resolve billing discrepancies and ensure accurate claims processing
CERTIFIED PHARMACY TECHNICIAN
Thrifty White Drug
11.2014 - 03.2019
- Managed the efficient filling of bulk prescriptions (14-, 28-, 30-, and 31-day cards) while maintaining high accuracy
- Supported multiple areas within the Central Fill Site to ensure operational efficiency
- Worked under tight deadlines, consistently ensuring accuracy in a high-volume environment
- Operated automated prescription dispensing robots and conducted quality control checks to guarantee precision
OVERNIGHT SHIFT LEAD
Stamart
08.2012 - 10.2014
- Supervised the overnight shift, ensuring all tasks were completed efficiently and on time
- Managed till reconciliation at the end of each shift, ensuring accuracy in cash handling
- Oversaw the completion of various tasks, maintaining focus on deadlines and operational efficiency
NIGHT MANAGER
One Stop Market
04.2009 - 06.2010
- Led a team of five employees, ensuring tasks were executed efficiently and deadlines were met
- Held responsibility for opening and closing the store, including managing cash and securing financial assets during shifts
- Demonstrated strong multitasking abilities during peak hours to maintain high service levels and operational flow
Education
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - MEDICAL CODING AND REIMBURSEMENT
Bryant & Stratton College
Buffalo, NY10.2025
PHARMACY TECH-IN-TRAINING PROGRAM - US
North Dakota State College of Science
02.2017
ASSOCIATE OF SCIENCE - US
Turtle Mountain Community College
05.2010
ASSOCIATE OF ARTS - US
Turtle Mountain Community College
05.2010
Skills
- Data Entry
- ICD-10-CM/PCS
- CPT and HCPCS Level II Coding
- HIPAA
- Anatomy and Physiology
- Document management
- Time management
- Adaptability
- Attention to detail
Timeline
RATER
TELUS International
01.2022 - Current
CERTIFIED PHARMACY TECHNICIAN
Walgreens
05.2019 - 03.2021
CERTIFIED PHARMACY TECHNICIAN
Thrifty White Drug
11.2014 - 03.2019
OVERNIGHT SHIFT LEAD
Stamart
08.2012 - 10.2014
NIGHT MANAGER
One Stop Market
04.2009 - 06.2010
PHARMACY TECH-IN-TRAINING PROGRAM - US
North Dakota State College of Science
ASSOCIATE OF SCIENCE - US
Turtle Mountain Community College
ASSOCIATE OF ARTS - US
Turtle Mountain Community College
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - MEDICAL CODING AND REIMBURSEMENT
Bryant & Stratton College
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