Brady Humbert
Chandler,AZ
Summary
Experienced financial services professional with a proven track record in operations, customer service, and financial planning. Strong analytical skills and agile problem-solving abilities. Deep knowledge of various financial products and services to provide tailored solutions effectively. Adept at written communication for clear and concise interactions with clients and colleagues.
Overview
15
15
years of professional experience
Work History
Stock Plan Services Operations and Support Specialist
Charles Schwab & Co., Inc.
10.2020 - 01.2025
- Processing of domestic and international account applications, conversions, citizenship updates, W8/W9 tax forms, and clerical updates.
- Transmission of wire transfers from institutional clearance and omnibus accounts to other institutions.
- Journaling of share/cash awards from institutional stock plan accounts to participant brokerage accounts.
Brokerage Correspondence Specialist
Charles Schwab & Co., Inc.
11.2018 - 09.2020
- Assistance given to Schwab clients via inbound chat, email, and phone call.
- Services include monetary and clerical updates to Schwab brokerage and checking accounts.
- Operations team support collecting required information to complete processing items via inbound returned phone calls/chats from clients.
Financial Planner
LearnVest
05.2017 - 06.2018
- Provider of holistic financial planning advisement to LearnVest clients.
- Successfully passed the Series 65 Uniform Investment Adviser Law Examination in June of 2017.
- Successfully passed the State of Arizona Life and Health Insurance Exam in April of 2018.
Multichannel Correspondence Associate
The Vanguard Group
05.2010 - 05.2017
- Writer of over 20,000 emails assisting Vanguard investors including Vanguard Retail Retirement Center inquiries.
- Writer of General Information letters supporting Vanguard Core, Voyager, Voyager Select and Flagship clients.
Education
Bachelor’s of Interdisciplinary Studies - Humanities
Northern Arizona University
Flagstaff, AZ05.2021
Associate of Applied Sciences - Audio Production Technologies
Phoenix College
Phoenix, AZ05.2014
Skills
- FINRA Series 7, 63, and 65 licensed
- Skilled in Microsoft Office Suite
- Extensive financial services experience including: financial planning, operations, email/chat correspondence, employer-sponsored and retirement account service
- Application troubleshooting expertise
- Experienced in remote team environments
Timeline
Stock Plan Services Operations and Support Specialist
Charles Schwab & Co., Inc.
10.2020 - 01.2025
Brokerage Correspondence Specialist
Charles Schwab & Co., Inc.
11.2018 - 09.2020
Financial Planner
LearnVest
05.2017 - 06.2018
Multichannel Correspondence Associate
The Vanguard Group
05.2010 - 05.2017
Associate of Applied Sciences - Audio Production Technologies
Phoenix College
Bachelor’s of Interdisciplinary Studies - Humanities
Northern Arizona University
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