Brady Kasper
Madison,WI
Summary
I am communicative and collaborative with customer service experience in a fast-paced store. Quick learning and dedicated to tasks at hand. My cleanliness and organization come naturally and are applied to a job immediately. I finish work in a timely manor while also having a focus on high quality production.
Overview
4
4
years of professional experience
Work History
Guest Service Coworker
Kwik Trip
06.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Produced food in a rapid pace, with still paying attention to FDA standards.
Child Supervisor
LaFleurs Gymnastics
05.2019 - 03.2020
- Watched over the kids at open gym and made sure they were safe and responsible.
- Practiced appropriate First-Aid procedures if kids were to get hurt.
- Filed reports for any injury that happened in the building.
- Dealt with complaints in a formal and understanding manor.
- Dealt with money, signed people in, and took calls.
Education
No Degree - Biochemistry (Pre-Vet Track)
University of Wisconsin - Madison
Madison, WI05.2027
High School Diploma -
Germantown High School
Germantown, WI06.2023
Skills
- Organization
- Quick Learning
- Problem Solving
- Cleanliness
- Guest Service and Assistance
- Fast Paced Work
- Communication and Teamwork
- Time Management
Hobbies
I used to be in gymnastics for a good majority of my childhood, which helped me to learn life balances, along with quick problem solving. I also like creating art, as it helps me to practice precision and time management.
Timeline
Guest Service Coworker
Kwik Trip
06.2022 - Current
Child Supervisor
LaFleurs Gymnastics
05.2019 - 03.2020
No Degree - Biochemistry (Pre-Vet Track)
University of Wisconsin - Madison
High School Diploma -
Germantown High School
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