Brady Lockwood
Atlanta,GA
Summary
I entered the workforce at 15 years old. Where I established myself as a hard worker and quickly rose to an assistant manager position. During my time in the restaurant industry I gained immense knowledge on how to lead a team and become an efficient problem solver. At 18 years old I decided I wanted to join the U.S. Army, as I felt this would be what I needed to continue my development as a young man. I decided to join the IT field because I have always been a convergent thinker, so pursuing the world of information technology just feels right. Backed by my certifications acquired from the U.S. Signal Division, I am confident in my ability to excel in any field. Wherever my career leads me it is a certainty that I am reliable, prompt, diligent and self driven.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Specialist /25B Information Technology Specialist
United States Army Reserve
Augusta, GA
10.2023 - Current
- Created user accounts, set up permissions, and monitored system security.
- Provided technical support for users experiencing hardware or software issues.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Managed virtual machines used for testing purposes or hosting services and applications.
- Set up local area networks and wide area networks.
- Monitored network performance and identified areas for improvement.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Documented repair processes and helped streamline procedures for future technical support actions.
Assistant Manager
McDonald's
Buford, GA
01.2020 - 07.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Served as a liaison between staff members and senior management personnel.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education
High School Diploma -
Seckinger Highschool
Buford, GA05-2023
Skills
- Demonstrate Basic Troubleshooting Procedures on an Automated Information System
- Configure a workstation with Peripheral Device(s)
- Install Virtualization Software
- Perform User Account Management
- Configure Voice over Internet Protocol (VoIP) Devices
- Implement A Local Area Network (LAN) from a Network Plan
- Configure mobile device on an Enterprise Network
Certification
- Cisco Networking Essentials February 22nd 2024
- Diploma of Cyber Center of Excellence
- U.S. Official Secret Security Clearance
- Information Technology Specialist
- Personal Finance Management October 28th 2023
Timeline
IT Specialist /25B Information Technology Specialist
United States Army Reserve
10.2023 - Current
Assistant Manager
McDonald's
01.2020 - 07.2023
High School Diploma -
Seckinger Highschool
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