Brady Maupin
Eureka,MO
Summary
Service-oriented Team Lead skilled in customer service, employee training, and conflict resolution. Expertise in maintaining food safety and sanitation standards while overseeing smooth operations. Committed to training staff, resolving customer issues efficiently, and fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Kitchen Service Worker
Sterling Food Services
Columbia, Missouri
08.2026 - Current
- Provided courteous service while serving meals in dining areas, enhancing customer satisfaction in Sterling Food Services.
- Followed food safety, sanitation, and hygiene procedures in Sterling Food Services operations.
- Ensured sanitation of kitchen surfaces, serving stations, and dining areas to uphold food safety standards.
- Maintained cleanliness of kitchen equipment, serving areas, and dining spaces to promote a safe dining environment for Sterling Food Services.
- Organized and replenished food, beverages, and supplies to ensure smooth daily service operations.
Caddie/Bag Room Attendant
Greenbriar Hills Country Club
Kirkwood, MO
03.2023 - Current
- Carried golf bags and organized clubs before and after each round.
- Delivered courteous member service and answered course questions.
- Provided assistance to golfers by helping them locate lost balls or retrieve balls from water hazards.
- Helped maintain the cleanliness of golf carts before and after use.
- Stocked supplies necessary for caddie activities including towels, tees, pencils, markers.
Team Lead
Spooner's Frozen Custard
Eureka, Missouri
08.2022 - 08.2026
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated tasks appropriately according to individual skill sets.
- Assisted with training new team members on custard preparation and guest service.
- Handled customer concerns with prompt, friendly service.
Intern
Shelter Insurance
Eureka, MO
09.2025 - 05.2026
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Arts - Business Undeclared
University of Missouri
Columbia, MO10-2026
Skills
- Sanitation practices
- Customer service
- Team leadership
- Employee training
- Conflict resolution
- Stress management
Accomplishments
- Chick Evans Scholar
- 2025-2026 Eureka High School Business Student of the Year
Timeline
Kitchen Service Worker
Sterling Food Services
08.2026 - Current
Intern
Shelter Insurance
09.2025 - 05.2026
Caddie/Bag Room Attendant
Greenbriar Hills Country Club
03.2023 - Current
Team Lead
Spooner's Frozen Custard
08.2022 - 08.2026
Bachelor of Arts - Business Undeclared
University of Missouri