BRADY RUSSELL
Krum
Summary
Dedicated and detail-oriented professional with a robust background in customer service, demonstrating a proven ability to adapt quickly to new technologies and adhere to structured systems. Skilled in operating independently in field settings while maintaining a strong focus on client needs and satisfaction. Eager to leverage technical expertise and organizational skills within a dynamic, fast-paced environment that promotes growth and innovation. Committed to contributing to team objectives, enhancing operational efficiency, and driving exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Relationship Advocate
Fidelity Investments
03.2025 - Current
- Currently studying for SIE, Series 7, and Series 63 to become a registered stockbroker
- Future role duties include assisting clients with brokerage account needs, including trades, account updates, and document support
- Practice clear communication, attention to detail, and professional service in a high-stakes environment
Computer Technician
Sanger ISD
08.2024 - 03.2025
- Diagnosed and resolved hardware/software issues across district campuses
- Installed, configured, and maintained desktops, networks, printers, and peripherals
- Managed inventory and maintained accurate records of tech equipment
Lead Pool Technician
Crystal Clear Pool Service
05.2021 - 08.2024
- Independently managed daily routes and pool maintenance for residential clients
- Tested and balanced water chemistry; inspected and repaired equipment
- Trained new employees, emphasized customer satisfaction, and ensured safety standards
Education
Texas Tech University
Lubbock, TX05.2022
North Central Texas College
Corinth, TX05.2021
Skills
- Strong customer communication
- Dependable and self-directed work ethic
- Attention to visual detail and accuracy
- Ability to follow structured systems and procedures
- Adaptability and fast technical learning
- Route planning and time management
- Basic equipment handling and maintenance
- Professionalism in client-facing environments
Additional Experience
Manager In Training, Car Toys (2023-2024); Sales Representative, Bauer Roofing & Construction (2017 – 2021)
Timeline
Customer Relationship Advocate
Fidelity Investments
03.2025 - Current
Computer Technician
Sanger ISD
08.2024 - 03.2025
Lead Pool Technician
Crystal Clear Pool Service
05.2021 - 08.2024
Texas Tech University
North Central Texas College
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