Brady Sharp
Huntingtown,MD
Summary
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Temporary Office Aid IT Technician
Calvert County Government
01.2024 - Current
- Conduct routine maintenance and Governance on all IT systems
- Manage and Maintain IT asset device lifecycle
- Responsible for preforming technical and routine assistance of all county personnel
- Interact within a call center environment
- Diagnose and resolve issues related to desktop hardware, software, operating systems, peripheral devices.
- Support remote and hybrid employees with robust remote software software using tool such as SCCM
- Manage user accounts, permissions, profiles in systems such as Active Directory and Office 365
- Document and report system performance and improvement recommendations to senior management
Education
University of Maryland Global Campus
College Park, MD12-2025
Associate of Applied Science -
College of Southern Maryland
Prince Frederick, MD01-2024
High School Diploma -
Huntingtown High School
Huntingtown, MD05-2021
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Remote support
- Help desk operations
- Application installations
- Information security
- IT asset management
Accomplishments
- Phi Kappa Phi Honor Society member through UMGC 2025
- Achieved Summa Cum Laude from University of Maryland Global Campus
- Achieved Presidents list, an honor reserved for students who have maintained a consecutive 4.0 GPA at UMGC
- AAS in Cybersecurity and Technology
Certification
- AWS Cloud Services Practitioner Certification
Timeline
Temporary Office Aid IT Technician
Calvert County Government
01.2024 - Current
University of Maryland Global Campus
Associate of Applied Science -
College of Southern Maryland
High School Diploma -
Huntingtown High School