Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AVAILABILITY

Brady Stafford

Puttery
San Diego,CA
1
Language
1
Certification
5
years of professional experience

Versatile professional with extensive experience in customer service, sales techniques, and product knowledge. Uses persuasive communication skills to connect effectively with customers and recommend tailored solutions. Proven track record of maintaining organized inventory while consistently supporting team objectives. As well as a dependable cook skilled in preparing high-quality meals in fast-paced environments, with a strong focus on food safety, attractive presentation, and efficient stock management. Recognized as an efficient multitasker with a talent for recipe management and development, contributing to overall team success.

Work History

Line cook/Server

1 Year 8 Months
Puttery | 12.2024 - Current
  • Delivered consistent customer service in fast-paced environment
  • Processed orders accurately while ensuring cleanliness and organization
  • Collaborated with team members to streamline daily operations
  • Prepared and cooked menu items following standardized recipes and presentation guidelines.
  • Ensured food quality and safety standards through proper handling and storage procedures.

Retail Sales Associate / Team Lead

8 Months
Dick’s Sporting Goods | 10.2023 - 06.2024
  • Guided customers in product selection and purchasing decisions, enhancing overall shopping experience
  • Contributed to an efficient, clean, and customer-focused sales floor
  • Coordinated team efforts and facilitated onboarding and training of new employees, fostering a collaborative environment
  • Supported team coordination and assisted with onboarding and training new employees
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems efficiently during peak hours to ensure smooth transactions.

Head Lifeguard

2 Years 2 Months
Rosemeade Pool | 06.2021 - 08.2023
  • Oversaw daily facility operations, ensuring safety and cleanliness while adhering to established standards
  • Supervised and trained staff, enhancing punctuality, accountability, and teamwork through effective scheduling
  • Addressed customer questions and concerns, fostering a positive environment and enhancing customer satisfaction
  • Handled customer questions and concerns professionally to maintain a positive environment

Education

Bachelor’s Degree - in Progress

San Diego State University | San Diego, CA

High School Diploma

Hebron High School | Carrollton, TX | 01-2023

Skills

Customer relations
Customer Service & Guest Relations
Task prioritization
Cleaning and organization
Cleanliness and safety
Google Workspace
Food preparation
Food safety certified
Detail orientation
Work Ethic
Kitchen Sanitation

Accomplishments

Created a customer feedback system, resulting in a 20% increase in customer response rate.

Created and launched a new seasonal menu that increased restaurant sales by 25% and earned positive reviews from local food influencers.

Implemented new service techniques, improving operational efficiency.

Established staff feedback to increase management to staff engagment.

Certification

  • ServSafe
  • CSP - Certified Sales Professional

Customer Care Center

  • Advanced Conflict Resolution

Languages

English

Timeline

Line cook/Server

Puttery
12.2024 - CurrentRead More

Retail Sales Associate / Team Lead

Dick’s Sporting Goods
10.2023 - 06.2024Read More

Head Lifeguard

Rosemeade Pool
06.2021 - 08.2023Read More

Hebron High School

High School Diploma
Read More

San Diego State University

Bachelor’s Degree from in Progress
Read More

AVAILABILITY

  • Flexible availability, including mornings, evenings, weekends, and holidays
  • Seeking 5–6 workdays per week
Brady Stafford