Brady Twombly
Dover
Summary
Versatile and dedicated professional with a strong background in customer service and coaching, honed at Meraki Volleyball. Proven ability to engage customers and provide constructive feedback, enhancing team performance. Skilled in time management and effective communication, ensuring a positive experience for both clients and athletes.
Overview
5
5
years of professional experience
Work History
Assistant Coach
Meraki Volleyball
06.2025 - Current
- Assisted in developing practice plans to enhance athlete performance and skills.
- Implemented strategic drills that improved team cohesion and game strategies.
- Monitored player progress and provided constructive feedback for skill development.
- Fostered positive relationships among players, promoting teamwork and sportsmanship.
- Analyzed opponent performance to inform game preparation and tactical adjustments.
Store Team Member
Dicks Sporting Goods
06.2024 - 02.2025
- Assisted customers with carry-out orders from the store.
- Handled customer complaints professionally and efficiently.
- Conducted price checks on items when requested by customers.
- Greeted customers and provided excellent customer service.
- Organized and maintained store displays.
Host
Surf Portsmouth
12.2023 - 08.2024
- Processed payments from customers using a POS system.
- Greeted guests upon arrival and provided them with menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Fulfillment Associate
Target
11.2023 - 01.2024
- Processed returns following established procedures and guidelines.
- Packed items according to customer's specifications and requirements.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
Crew Member
Dunkin' Donuts
04.2021 - 11.2023
- Prepared beverages, such as coffee drinks, and prepared food, such as sandwiches, to company standards.
- Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash bags.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Dover High School
Dover06-2025
Bachelor of Science - Business Administration
University of New Hampshire
NH05-2029
Skills
- Customer service
- Time management
- Team collaboration
- Problem solving
- Customer engagement
- Effective communication
- Reliability and punctuality
- Adaptability and flexibility
- Skill development
- Constructive feedback
Accomplishments
- NHIAA Boys Volleyball First Team All State
- Boys Volleyball Varsity Captain
- NH Scholar Athlete 4 years
Timeline
Assistant Coach
Meraki Volleyball
06.2025 - Current
Store Team Member
Dicks Sporting Goods
06.2024 - 02.2025
Host
Surf Portsmouth
12.2023 - 08.2024
Fulfillment Associate
Target
11.2023 - 01.2024
Crew Member
Dunkin' Donuts
04.2021 - 11.2023
High School Diploma -
Dover High School
Bachelor of Science - Business Administration
University of New Hampshire