Nicolo Ryszczyk
North Branford
Summary
Customer-focused professional with extensive experience in enhancing guest satisfaction through effective communication and problem-solving. Skilled in managing customer inquiries and improving service quality. Committed to delivering positive experiences and collaborating with teams to drive improvements in service delivery.
Overview
7
7
years of professional experience
Work History
Assistant Coach
North Branford Hockey
North Branford
12.2025 - Current
- Organized team events and activities to foster team cohesion and spirit.
- Led warm-up sessions to prepare athletes physically and mentally for competition.
- Collaborated with parents to address concerns and support player development.
- Communicated effectively with parents of student-athletes regarding their child's progress in the program.
- Collaborated with strength and conditioning coaches on physical conditioning programs for players.
- Organized team activities such as charity events, team dinners, and awards ceremonies.
Restaurant Busser
Dockside Bar & Grill
Branford
10.2024 - Current
- Assisted servers by refilling drinks and delivering food to customers.
- Communicated effectively with team members to address customer needs promptly.
- Supported training of new bussers on cleaning procedures and customer service standards.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Responded promptly to customer inquiries related to menu items or services offered.
customer service
Larry augur farm
North Branford
05.2019 - Current
- Led customer service team to enhance service quality and efficiency.
- Handled customer service inquiries via phone, efficiently managing calls for pickups and deliveries to streamline operations.
- Resolved complex customer issues through effective communication and problem-solving.
- Advised customers at farm stand on optimal plant growth and seasonal planting times, enhancing their gardening success.
- Coordinated logistics for out-of-town deliveries, ensuring timely transport of hay and straw to support customers' livestock needs.
Education
High School Diploma -
Gateway Community College
New Haven, CT05-2028
Skills
- Guest management
- Sales support
- Customer service
- Strong customer service
- Customer service and care
- Customer service support
Timeline
Assistant Coach
North Branford Hockey
12.2025 - Current
Restaurant Busser
Dockside Bar & Grill
10.2024 - Current
customer service
Larry augur farm
05.2019 - Current
High School Diploma -
Gateway Community College