Diego Encinas
Saugus High School
Santa Clarita,CA
4
years of professional experience
1
Certification
Dynamic hospitality professional with experience at Chick Fil A and Olive Garden, excelling in food safety compliance and kitchen operations. Proven ability to enhance guest experiences through exceptional customer service and effective team collaboration. Skilled in inventory management and maintaining a clean, organized environment, ensuring high standards of sanitation and efficiency.
Work History
Assistant Coach
1 Year 7 Months- Developed and implemented training programs to enhance athlete performance and skills.
- Analyzed game footage to identify areas for improvement and strategize future practices.
- Coordinated team logistics, including travel arrangements and scheduling for competitions.
- Assisted in recruiting and evaluating potential athletes for program inclusion.
Back of House Team Member
2 Months- Operated kitchen equipment to prepare high-quality food items efficiently.
- Ensured compliance with food safety standards and sanitation protocols.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in inventory management by restocking supplies as needed.
Front Desk Associate
2 Years 2 Months- Greeted and assisted guests with check-in and check-out processes, ensuring a positive first impression.
- Managed reservation system efficiently, handling inquiries and modifications seamlessly.
- Provided detailed information about hotel amenities, local attractions, and services to enhance guest experience.
- Coordinated housekeeping requests to ensure timely room availability for incoming guests.
Host
1 Year 4 Months- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software for efficiency.
- Collaborated with servers to optimize guest experience and address needs promptly.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
Education
High School Diploma
Skills
Food safety compliance
Kitchen equipment operation
Inventory management
Sanitation protocols
Team collaboration
Guest check-in assistance
Customer service excellence
Dining area maintenance
Waitlist management
Menu knowledge
Time management skills
Attention to detail
Multitasking capabilities
Front desk operations
Cleaning procedures
Sanitation practices
Waste reduction
Certification
CPR certified
Drivers License
Food Handlers License
AED certified
Timeline
Back of House Team Member
Chick Fil A
08.2025 - 10.2025Read More
Assistant Coach
Saugus High School
04.2025 - CurrentRead More
Front Desk Associate
Hampton Inn
08.2023 - 10.2025Read More
Host
Olive Garden
04.2022 - 08.2023Read More
Saugus High School
High School Diploma
Read More