Dedicated hospitality employee with strengths in multitasking, time management, and enhancing customer experiences for both personal and brand reputation.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Food Runner
Crafty Burger
Cornelius, NC
12.2024 - Current
Delivered food orders to over 20 tables daily, ensuring accuracy and timely service.
Responded promptly to customer inquiries, supporting servers and enhancing guest experience.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Trained new food runners on menu items and service standards to create a larger employee base.
Busser
The Egg Cafe
Davidson, NC
09.2024 - 10.2024
Maintained cleanliness and organization in both outdoor and indoor dining areas with over 20 tables.
Collaborated with servers to ensure efficient table clearing and setup for customers.
Collected trash, wiped up spills, and removed trays timely during large breakfast crowds.
Arranged utensils, napkins, and condiments for quick access, streamlining service.
Education
Bachelor of Science - Hospitality Management
University of South Carolina
Columbia, SC
05.2030
Skills
Sense of urgency
Safe food handling
Hospitality service expertise
Relationship building
Certification
Certified Guest Service Professional , American Hotel & Lodging Association - 2024
Hospitality and Tourism Specialist , American Hotel & Lodging Association - 2026