Brady Hattori
Chicago,IL
Summary
Organized and detail-oriented professional with experience in customer service, coordination, and supporting day-to-day operations in fast-paced environments. Known for strong communication, reliability, and the ability to prioritize tasks, solve problems, and adapt quickly to new systems and responsibilities.
Overview
4
4
years of professional experience
Work History
Flight Attendant
American Airlines
Chicago, IL
05.2024 - Current
- Customer Service: addressing the needs of up to 300 passengers throughout the duration of the flight.
- Multi-tasking: working in a fast-paced work environment. Typical flight operations encompass continuous activity with multiple tasks, particularly in the role of the lead flight attendant
- Strong Communication: conversing with and attending to all passengers. Communicating with other flight attendants and pilots.
- Maintaining Safe Environment: ensuring passenger and cabin safety by providing a safety demonstration and caring for all passengers in need of medical attention.
Executive/Administrative Assistant
Spaces
Chicago, IL
05.2022 - 05.2024
- Client Relationship Management: assisted roughly 300 clients, including company presidents, CEOs and other executives with account and billing questions via phone call, email, or in-person.
- Event Coordination: coordinated logistics for 1–4 meetings and special events per month, including scheduling, vendor communication, and on-site support to ensure smooth execution. Assisted with budgeting, invitations, and day-of-event operations to enhance attendee experience.
- Invoicing: processed payments for monthly invoices and services provided. Helped clients understand monthly invoices, payments, and agreements. Contacted clients with overdue balances.
- Calendar Management: oversaw more than 60 calendars for private offices, meeting rooms, and coworking spaces, scheduled meetings and catering, and reserved day offices and coworking spaces for clients.
- Project Management: completed office tasks for clients such as printing, copying, labeling, addressing envelopes and binding documents.
- Mail Handling: received, sorted, and delivered mail for roughly 300 clients. Packaged, addressed, and forwarded mail for more than 125 clients weekly.
- Maintain Professional Work Environment: maintained a clean and professional appearance throughout the two-floor office.
- Inventory Stocking: kept track of office supply and furniture inventory. Placed orders for needed supplies.
Box Office Attendant
UW-Platteville Box Office
Platteville, WI
01.2022 - 05.2022
- Sales: performing ticket sales to all shows, productions, and concerts both in advance and at the door. Contacted previous and current season ticket holders to sell next season tickets.
- Client Communications: reached out to all season ticket holders and subscribers to notify them of upcoming shows.
- Travel Arrangement: booked accommodations for touring artists and performers.
- Event Coordination: planned and ran both campus and community events, shows, concerts, and recitals.
- Time Management: worked with stage manager and show coordinator to ensure the show or concert started on time.
Education
Bachelor of Arts - Theatre, Minor in Musical Theatre
UW-Platteville
Platteville, WI01.2022
Master of Science - Management, Strategic Marketing emphasis
UW-Platteville
Platteville, WI12-2027
Skills
- Administrative Support and Executive Support
- Calendar Management (multi-calendar scheduling)
- Customer Service and Client Support
- Client communication (phone, email, in-person)
- Office Operations and Facilities Support
- Event and Meeting Coordination
- Invoicing Support and Payment Processing
- Mail Handling, Shipping, and Receiving
- Inventory Tracking and Supply ordering
- Document Preparation (printing, binding, labeling)
- Multitasking and Prioritization
- Attention to Detail
Websites
Timeline
Flight Attendant
American Airlines
05.2024 - Current
Executive/Administrative Assistant
Spaces
05.2022 - 05.2024
Box Office Attendant
UW-Platteville Box Office
01.2022 - 05.2022
Bachelor of Arts - Theatre, Minor in Musical Theatre
UW-Platteville
Master of Science - Management, Strategic Marketing emphasis
UW-Platteville