Brady R. Riddle
Rapid City,SD
Summary
Proven leader in sales with a track record of excellence at Liberty Jeep, where I achieved the highest CSI score, reflecting superior customer service. Expert in financial product sales and adept at team management, I consistently rank at the top in sales performance, demonstrating both hard and soft skills essential for driving success and fostering customer loyalty.
Overview
12
12
years of professional experience
Work History
Sales A
Liberty Jeep
Rapid City, SD
11.2021 - 05.2023
- Achieved the highest Customer Satisfaction Index (CSI) score at the dealership throughout employment tenure, reflecting dedication to superior customer service.
- Utilized strategic sales techniques to increase sales volume, enhancing customer loyalty and repeat business.
- Conducted product demonstrations, emphasizing features and benefits to match customer needs with the appropriate vehicles.
Sales Associate
Quality Auto of Casper
Casper, WY
01.2019 - 10.2021
- Consistently ranked in the top 2 for sales performance monthly, demonstrating leadership and competitive edge in sales.
- Managed the finance department, expertly securing financing for customers while maximizing dealership profits through the sale of back-end products like warranties, reserve, GAP insurance, and other financial products.
- Led inventory reconditioning efforts, ensuring vehicles were market-ready to boost sales turnover.
- Mentored and trained new sales associates, significantly improving team performance and cohesion.
Sales Associate
Camping World
Rapid City, SD
07.2017 - 01.2019
- Achieved recognition as one of the top 10 national sales performers within three months of employment, showcasing rapid success in a competitive industry.
- Volunteered in Camping World's Associate Volunteer Program, contributing to community efforts like Habitat for Humanity, which enhanced company image and team morale.
- Consistently ranked within the top 3 for sales, contributing to the dealership's highest sales volume in 2016.
- Engaged customers through consultative selling, understanding their recreational vehicle needs to provide tailored solutions.
Sales Associate
Granite Nissan
Rapid City, SD
07.2011 - 06.2017
- Maintained a perfect 100% CSI score, highlighting exceptional customer service and satisfaction.
- Recognized as Top Sales Performer, demonstrating consistent high sales figures and reliability in job duties and punctuality.
- Developed and maintained long-term customer relationships, leading to repeat business and referrals.
Education
Welding Tech. Associates Degree - Welding Technology
Western Dakota Tech
Rapid City, SD03-2001
Skills
- Sales Leadership & Team Management
- Customer Relationship Management
- Financial Products Sales and Knowledge
- Inventory Management
- Training & Development
Timeline
Sales A
Liberty Jeep
11.2021 - 05.2023
Sales Associate
Quality Auto of Casper
01.2019 - 10.2021
Sales Associate
Camping World
07.2017 - 01.2019
Sales Associate
Granite Nissan
07.2011 - 06.2017
Welding Tech. Associates Degree - Welding Technology
Western Dakota Tech
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