BRAEDON SATHER
Queen Creek,AZ
Summary
Customer-focused and tech-savvy support professional with 4+ years of experience assisting customers across retail, operations, and service environments. Skilled in troubleshooting issues, navigating multiple software systems, and delivering clear, professional communication through phone, chat, and email. Known for reliability, fast learning, and strong problem-solving ability.
Overview
6
6
years of professional experience
Work History
Account Executive
Insight
Chandler, AZ
02.2026 - Current
- Cultivated client relationships through effective communication and problem resolution.
- Executed sales strategies to identify and pursue new business opportunities.
- Collaborated with cross-functional teams to align marketing initiatives with client needs.
- Analyzed market trends to inform strategic decision-making and drive revenue growth.
Pro Sales Associate (Pro Desk)
The Home Depot
Queen Creek, AZ
02.2025 - Current
- Provide daily customer support to contractors and business clients via in-person, phone, and system-based communication.
- Navigate multiple internal systems to process orders, quotes, returns, and account-related requests accurately.
- Troubleshoot order issues, pricing discrepancies, and product availability concerns.
- Maintain detailed documentation and ensure accurate data entry for customer accounts.
- Build long-term relationships through clear communication and reliable follow-up.
- Work in a fast-paced environment while handling multiple requests simultaneously.
Lot Associate / Cashier
The Home Depot
Queen Creek, AZ
02.2025
- Supported front-end operations and assisted customers with questions, transactions, and issueresolution.
- Operated POS systems with accuracy and professionalism.
Merchandise Operations Lead
Petco
Tucson, AZ
01.2022 - 01.2023
- Promoted quickly due to reliability, leadership, and performance.
- Supported daily operations, inventory systems, and workflow coordination.
- Assisted customers with product questions, problem resolution, and order accuracy.
- Trained new employees on systems, procedures, and customer service standards.
- Communicated across departments to resolve issues efficiently.
Cashier
Petco
Tucson, AZ
01.2022
- Delivered consistent, friendly customer service while maintaining accuracy and efficiency.
Cook
Panda Express
Queen Creek, AZ
01.2021 - 01.2022
- Promoted from Dishwasher based on reliability and performance.
- Worked in high-volume, fast-paced environments while maintaining quality standards.
- Collaborated with team members to ensure smooth operations under pressure.
Dishwasher
Panda Express
Queen Creek, AZ
01.2020 - 01.2021
- Supported daily operations and maintained organization and cleanliness.
Education
Finance
Pima Community College
Tucson, AZHigh School Diploma -
Williams Field High School
Gilbert, AZ01.2023
Skills
- Customer Support (Phone, Chat, Email), Account & Order Support, Conflict Resolution & De-escalation, Remote Communication Tools
- Technical Troubleshooting (Tier 1 level), Ticket Documentation & Data Entry
- Software Navigation & System Accuracy, CRM & POS Systems, Microsoft Office (Excel, Word, Teams), Google Workspace (Docs, Sheets, Drive), Zoom, Slack, Collaboration Tools
- Time Management & Multitasking, Fast Typing & Attention to Detail
Timeline
Account Executive
Insight
02.2026 - Current
Pro Sales Associate (Pro Desk)
The Home Depot
02.2025 - Current
Lot Associate / Cashier
The Home Depot
02.2025
Merchandise Operations Lead
Petco
01.2022 - 01.2023
Cashier
Petco
01.2022
Cook
Panda Express
01.2021 - 01.2022
Dishwasher
Panda Express
01.2020 - 01.2021
Finance
Pima Community College
High School Diploma -
Williams Field High School