Braelyn Biller
Grovetown,GA
Summary
Dedicated professional with experience in customer service at Ziggi's Coffee. Expertise in team performance enhancement and problem-solving. Strong time management skills ensure high-quality service delivery and attention to detail. Committed to creating positive customer experiences in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Ziggi's Coffee
Augusta, GA
08.2025 - Current
- Elevated customer experience by expertly preparing high-quality coffee beverages.
- Ensured efficient operations through meticulous cleanliness and organization of workstations.
- Engaged customers effectively, addressing inquiries to enhance satisfaction and loyalty.
- Recommended menu items based on strong knowledge, personalizing customer interactions.
- Resolved customer complaints professionally, fostering satisfaction and repeat business.
- Demonstrated reliability with consistent attendance and punctuality at work.
Gymnastics Coach
Gymnastics Gold
Augusta, GA
12.2022 - Current
- Enhanced athlete performance through tailored training programs for individual needs.
- Provided constructive feedback, improving athletes' skills and techniques effectively.
- Collaborated with parents to support athlete development and address concerns promptly.
- Organized group practices, ensuring safety and effective gymnastics routine execution.
- Evaluated training methodologies, recommending improvements for optimal athlete performance outcomes.
- Maintained a positive atmosphere while focusing on achievement and participant enjoyment.
Cheerleading Coach
Grovetown High School
Grovetown, GA
05.2025 - 10.2025
- Enhanced cheerleader skills through effective training program development and implementation.
- Optimized practice schedules, maximizing resource use and athlete preparation.
- Guided student-athletes in teamwork principles, fostering discipline and sportsmanship.
- Assessed individual performance, delivering constructive feedback for continuous improvement.
- Cultivated a supportive atmosphere, encouraging teamwork and sportsmanship among cheerleaders.
Ice Cream Server
Whipped Creamery
Grovetown, GA
04.2022 - 04.2023
- Enhanced customer experience by efficiently serving ice cream and managing orders.
- Maintained an organized serving area, improving overall customer satisfaction.
- Trained new staff on effective serving techniques and customer engagement.
- Collaborated with team members to optimize operations during busy hours.
- Ensured accuracy in cash transactions, maintaining financial integrity and accountability.
Education
No Degree - Elementary Education
Brenau University
Gainesville, Georgia, GAHigh School Diploma -
Grovetown High School
Grovetown, GA05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
- Adaptive and creative
- Physical stamina
- Customer service
Certification
I am CPR certified.
Languages
English
Native or Bilingual
Timeline
Barista
Ziggi's Coffee
08.2025 - Current
Cheerleading Coach
Grovetown High School
05.2025 - 10.2025
Gymnastics Coach
Gymnastics Gold
12.2022 - Current
Ice Cream Server
Whipped Creamery
04.2022 - 04.2023
No Degree - Elementary Education
Brenau University
High School Diploma -
Grovetown High School