Braelyn Simpson
plant city,Florida
Summary
Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment. Brings keen understanding of customer service dynamics and effective communication techniques. Ready to use and develop interpersonal and administrative skills in a Customer Service Representative role.
Overview
2
2
years of professional experience
Work History
Babysitter
Valrico, FL
03.2025 - Current
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Established consistent routines to enhance the stability and security for children in care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support the family with additional chores.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Planned fun outings and educational activities to keep children entertained.
- Administered medications by following strict instructions from parents.
- Encouraged positive behavior and manners through example and gentle guidance.
- Facilitated creative play and crafts to stimulate imagination and fine motor skills.
- Implemented daily routines and activities to stimulate and engage children.
- Used positive reinforcement techniques to promote patience and other good behavior in children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Logged information regarding naps, feedings, and any medications administered.
- Communicated effectively with parents regarding children's progress and daily experiences.
Assistant
Maid to Serve
Plant City, FL
07.2024 - 08.2026
- Coordinated client schedules, ensuring optimal service and customer satisfaction.
- Managed inventory and supplies, maintaining organization and efficiency.
- Monitored quality control standards, ensuring compliance with company policies.
- Communicated effectively with clients to address concerns and provide updates on services.
- Contributed to a positive work environment with strong interpersonal skills and proactive a proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Answered and managed incoming and outgoing calls.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
No Degree -
Plant City High School
Plant City, FL05-2028
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Dependability
- Adaptable scheduling
- Maintaining safe environment
- Managing routines
- Housekeeping
- Licensed driver
- Positive demeanor
- Customer service excellence
- Bathroom cleaning
- Teamwork
- Professional and courteous
- Excellent oral and written communication
- Cleaning and organization
- Multitasking
- Detail-oriented
- Sanitization techniques
- Customer feedback management
- Time management
- Commercial and residential cleaning
Timeline
Babysitter
03.2025 - Current
Assistant
Maid to Serve
07.2024 - 08.2026
No Degree -
Plant City High School