Braelynn Justice
Olympia ,WA
Summary
I worked at Dutch Bros for about a year and a half, while enrolled in high school and dual-enrollment college. Coached both boys and girls basketball and flag football, as well as played both during high school. I took two years of ASL as my language requirement for my diploma, and volunteered at different horse stables.
Overview
2
2
years of professional experience
Work History
Barista
Lacey, WA
07.2023 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Education
Associate of Science - Business
University of Washington Tacoma
Tacoma, WAHigh School Diploma -
Olympia High School
Olympia, WA06.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Team leadership
- Adaptive and creative
- Exceptional customer service
- Order taking
- Safe food handling
- Excellent memory
Extracurriculars
Flag football:
Played for two years in high school and helped create it into an official sport for Washington state.
-Team Captain
-Mvp, Most inspirational
-SPSL 2nd team all league
Horse-riding:
For fun and competed for many years.
-Responsibilities of owning a pet
-Taught organization
Timeline
Barista
07.2023 - 01.2025
Associate of Science - Business
University of Washington Tacoma
High School Diploma -
Olympia High School