Braelynn Scott
Caseyville,IL
Summary
Excelled in high-stress scenarios at Texas Roadhouse, demonstrating exceptional time management and active listening to improve service delivery and customer satisfaction. Proven track record in achieving results through a strong work ethic and effective communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Daycare Teacher
Lilipad Too
07.2024 - 08.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
To-Go Specialist
Texas Roadhouse
04.2022 - 07.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Education
High School Diploma -
Collinsville High School
Collinsville, IL05.2024
Skills
- Time Management
- Child Safety
- Cleaning and sanitation
- Strong Work Ethic
- Active listener
- Health and safety
Timeline
Daycare Teacher
Lilipad Too
07.2024 - 08.2024
To-Go Specialist
Texas Roadhouse
04.2022 - 07.2024
High School Diploma -
Collinsville High School
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