BRAIDEN G LEE
kennesaw,GEORGIA
Summary
Accomplished Technician and General Manager with a proven track record at the Air Force National Guard and Antico Pizza. Expert in problem-solving and team training, I significantly increased customer satisfaction and led the launch of 3 new locations. Skilled in maintenance, repairs, and leadership, I excel in driving operational excellence and profitability.
Overview
10
10
years of professional experience
Work History
Technician
Air Force National Guard
03.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
General Manager
Antico Pizza
03.2015 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Led the successful launch of 3 new locations.
Education
Associate of Applied Science -
Community College of The Air Force
Montgomery, AL04-2024
Finance
Georgia State University
Atlanta, GA05-2026
Skills
- Problem-solving
- Customer service
- Attention to detail
- Maintenance and repairs
- Mechanical Knowledge
- Computer-assisted diagnostics
- Preventive Maintenance
- Quality management
- Team training and development
- Consistently meet goals
- Effective leader
- Time management
Timeline
Technician
Air Force National Guard
03.2023 - Current
General Manager
Antico Pizza
03.2015 - Current
Associate of Applied Science -
Community College of The Air Force
Finance
Georgia State University
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