Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brailan Mark

Beaumont

Summary

Dedicated customer service professional with a proven track record of providing exceptional service. Greet customers in a friendly and courteous manner, address inquiries and complaints effectively. Skilled in assisting customers with product selection and ordering processes to ensure a seamless experience. Collaborative team player who works closely with other departments to guarantee customer satisfaction and maintain positive relationships.

Overview

2
2
years of professional experience

Work History

Maintenance Crew Member

Texas Energy Museum
07.2024 - 10.2024
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained restrooms.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Stocker

La Mission
05.2023 - 08.2023
  • Maintained inventory of stock, ensuring shelves were appropriately stocked with merchandise
  • Assisted customers with selecting the right products for their needs
  • Stocked shelves, backrooms, and coolers in a timely and efficient manner
  • Ensured stock was handled and stored properly to minimize damages
  • Cleaned and maintained the stockroom, backroom, and other related areas
  • Received and verified incoming shipments for accuracy and completeness

Cashier

The Water Tree
03.2023 - 04.2023
  • Assisted customers with product/service orders and inquiries
  • Responsible for responding to customer inquiries via telephone, email, and in person
  • Assisted customers with purchases.
  • Cleaned and maintained the storefront daily, including sweeping, mopping, and disposing of trash
  • Replenished merchandise on shelves and displays

Education

Gaming Technology in Gaming

Lamar University
Beaumont, TX
12.2022

High School Diploma - Core Subject and Electives

West Brook High School
Beaumont, TX
05.2021

Skills

  • Customer Service
  • Computer Skills
  • Cleaning procedures
  • Painting expertise
  • Equipment maintenance
  • Tile installation
  • Appliance repair

Timeline

Maintenance Crew Member

Texas Energy Museum
07.2024 - 10.2024

Stocker

La Mission
05.2023 - 08.2023

Cashier

The Water Tree
03.2023 - 04.2023

High School Diploma - Core Subject and Electives

West Brook High School

Gaming Technology in Gaming

Lamar University

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