Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Brailey Bray

Morgantown,IN

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles from Sectarian at Family Traditions Painting to Hostess Trainer at Indy’s Family Restaurant. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and operational efficiency. Skilled in communication and self-motivation, adept at fostering positive outcomes in fast-paced environments.

I am very passionate about making a difference in the world, and having an impact on the individuals I come in contact with.

I am currently going to college online, to obtain a degree in psychology, however I feel as if it’s more then just psychology I should focus on to make a change, so I have been taking criminal justice classes and human service classes as well.

Overview

8
8
years of professional experience

Work History

Sectarian

Family Traditions Painting
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Live-Out Nanny

Individual Support Services
12.2023 - 05.2024
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.

Home Health Aide

Platinum Healthcare Enterprises
04.2021 - 08.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Housekeeper

Brown County Health & Living
12.2020 - 06.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, room and corridors.

Sales Associate

Dollar General Market
09.2018 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Hostess Trainer

Indy’s Family Restaurant
07.2017 - 11.2018
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.

Lifeguard

Abe Martin Lodge
11.2016 - 08.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Psychology

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Brown County High School
Nashville IN
05.2019

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Communication skills
  • Active listening skills
  • Problem solving skills
  • Self motivated

Additional Information

Volunteered

  • The local jail to shadow a mental health technician.
  • In high school I spent my elective class helping the special education classroom.

Timeline

Live-Out Nanny

Individual Support Services
12.2023 - 05.2024

Sectarian

Family Traditions Painting
01.2023 - Current

Home Health Aide

Platinum Healthcare Enterprises
04.2021 - 08.2023

Housekeeper

Brown County Health & Living
12.2020 - 06.2021

Sales Associate

Dollar General Market
09.2018 - 10.2020

Hostess Trainer

Indy’s Family Restaurant
07.2017 - 11.2018

Lifeguard

Abe Martin Lodge
11.2016 - 08.2017

Psychology

Ivy Tech Community College of Indiana

High School Diploma -

Brown County High School

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Brailey Bray