Summary
Overview
Work History
Education
Skills
Hunting and Fishing
Timeline
Generic

Brak Baird

55 Craten Drive, Rainsville,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Technical Assistant

LeetEnterprises
09.2023 - Current
  • Manage small projects
  • Assist colleagues with technical issues
  • Updated supervisor on status of projects.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Served as point-person for support requests with clients and vendors.
  • Increased customer service success rates by quickly resolving issues.
  • Served as corporate liaison for finance, IT and marketing departments.

Lifeguard

Henagar City Pool
05.2020 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Trained new lifeguards on safety procedures and protocol.
  • Scanned main areas to monitor for any safety risks.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.

Jack's Cashier

Jack's
09.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

No Degree - Working On ASS

Northeast Alabama Community College
Rainsville, AL
05.2024

High School Diploma -

Sylvania High School
Sylvania, AL
05.2023

Skills

  • Critical Thinking
  • Customer Service
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Logistics Understanding
  • Document Processing
  • Documentation Proficiency

Hunting and Fishing

I have had a interest in nature and the outdoors since I was introduced by my Dad as a child. 

Timeline

Technical Assistant

LeetEnterprises
09.2023 - Current

Jack's Cashier

Jack's
09.2021 - 01.2022

Lifeguard

Henagar City Pool
05.2020 - 08.2023

No Degree - Working On ASS

Northeast Alabama Community College

High School Diploma -

Sylvania High School

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Brak Baird