Summary
Overview
Work History
Education
Skills
Community Service Experience
Timeline
Generic

Bra'Kaylon Simmons

LAFAYETTE,LA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Family Dollar
06.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Dance Coach

SheInfamousDiamonds Dance Company
01.2019 - 05.2023
  • Conducted classes and workshops for students on special topics of interest.
  • Provided feedback, guidance and support to students on participation and performance.
  • Supported students in identifying, setting and achieving personal goals.
  • Worked with fellow teachers to devise and implement support plans to help students excel.

Cashier

McDonald's
06.2017 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Psychology

Grambling State University
Grambling, LA
12.2025

High School Diploma -

Acadiana High School
Lafayette, LA
05.2020

Skills

  • Differentiated Instruction
  • Student Engagement
  • Student Support
  • Performance Monitoring
  • Public Speaking
  • Leadership
  • Critical thinking

Community Service Experience

  • Kissito health care of Katy Tx
  • Grace Care of Katy Tx

- Helped with serving food to patients

- Constructed and lead fun activities for patients

- Assisted in cleaning to make areas more suitable


  • St. Joseph's Homeless Shelter

-  Served homeless families holiday meals.

- Provided empathy to family members during crisis.

- Accompanied children in multiple activities.


Timeline

Customer Service Representative

Family Dollar
06.2021 - 08.2023

Dance Coach

SheInfamousDiamonds Dance Company
01.2019 - 05.2023

Cashier

McDonald's
06.2017 - 04.2020

Bachelor of Arts - Psychology

Grambling State University

High School Diploma -

Acadiana High School

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Bra'Kaylon Simmons