Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Branch Smith

San Antonio,TX

Summary

Proven leader in utility management, excelling in route navigation and customer service, significantly enhanced Olameter Corporation's efficiency. Expert in safety procedures and accurate record-keeping, I reduced customer complaints and streamlined data collection processes. Skilled in both team training and advanced maintenance techniques, ensuring top equipment condition and compliance with public safety standards. Safety-conscious Meter Reader with extensive knowledge of handheld technologies and physical capacity to handle varying temperatures and climates with efficiency. Focused individual with more than 6 years' expertise promoting effective customer service and assistance. Hands-on Meter Reader with 6 years of experience. Willing to walk long distances in all types of weather while accurately assessing meter data. Offering high level of energy and remain calm in changing weather and environmental conditions.

Overview

12
12
years of professional experience

Work History

Meter Reader/Lead Supervisor

Olameter Corporation
08.2018 - Current
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
  • Assisted in training new hires, sharing best practices for accurate and efficient meter reading processes.

Meter Reader

Contract Callers Inc.
12.2017 - 08.2018
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
  • Provided valuable feedback to improve internal processes, leading to more streamlined methods for gathering utility data.

Maintenance Technician

Phoenix Building Maintenance
09.2012 - 12.2017
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

High School Diploma -

Lee High School
San Antonio, TX
05.2007

Skills

  • Safety measures and policies
  • Safety awareness
  • Safety Procedures
  • Hand-Eye Coordination
  • Route Navigation
  • Accurate record keeping
  • Customer Service
  • Reading Comprehension
  • Database updates
  • Billing Software
  • Regulatory Compliance
  • Public safety and security

Accomplishments

Over the last few years, I have a taken a back-up management role and have attended a management training course with my current employer.

Timeline

Meter Reader/Lead Supervisor

Olameter Corporation
08.2018 - Current

Meter Reader

Contract Callers Inc.
12.2017 - 08.2018

Maintenance Technician

Phoenix Building Maintenance
09.2012 - 12.2017

High School Diploma -

Lee High School

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Branch Smith