Darren Sheppard
Savannah,GA
Summary
Dynamic professional with a proven track record at Savannah, excelling in accurate record keeping and safety procedures. Recognized for enhancing operational efficiency and training new staff. Adept at route navigation and implementing quality control measures, driving continuous improvement and ensuring compliance with regulatory standards. Committed to delivering exceptional service and fostering collaboration.
Skilled utility professional with strong proficiency in meter reading and data collection. Known for reliability, adaptability, and results-driven approach. Strong focus on team collaboration, ensuring accuracy, and effective communication. Capable of maintaining safety standards and addressing customer inquiries efficiently.
Knowledgeable [Desired Position] with comprehensive background in reading and recording utility meters. Proven ability to accurately collect and report data, ensuring precise billing and customer satisfaction. Demonstrated strong analytical skills and attention to detail in identifying discrepancies and resolving issues promptly.
Overview
13
13
years of professional experience
Work History
Utility Meter Reader
Savannah
01.2023 - Current
- Conducted accurate meter readings to ensure correct billing and customer satisfaction.
- Identified discrepancies in meter data and reported issues for timely resolution.
- Maintained detailed records of readings, enhancing data accuracy and operational efficiency.
- Collaborated with field teams to streamline meter reading processes and improve service delivery.
- Trained new staff on proper meter reading techniques and safety protocols.
- Monitored equipment performance, scheduling repairs to minimize downtime in operations.
- Implemented suggestions for process improvements, increasing overall productivity within the team.
- Ensured compliance with regulatory standards during all aspects of meter reading activities.
- Supported efficient route planning with thorough documentation of meter locations and access points.
Independent Contractor
Courier Express
01.2020 - Current
- Developed tailored solutions to meet client needs and enhance project outcomes.
- Collaborated with cross-functional teams to drive project efficiency and effectiveness.
- Managed multiple projects simultaneously, ensuring timely delivery and quality standards.
- Conducted in-depth market research to inform strategic decision-making for clients.
- Provided expert advice on industry trends and best practices to optimize client operations.
- Facilitated training sessions for new contractors, enhancing team performance and productivity.
- Streamlined communication processes between stakeholders, improving response times and collaboration.
- Implemented feedback mechanisms to assess client satisfaction and drive continuous improvement initiatives.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Security Guard
U.S Security
03.2013 - 02.2019
- Monitored premises and enforced security protocols to ensure safety of personnel and property.
- Conducted regular patrols to detect and deter unauthorized activities or breaches.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Maintained detailed logs and reports on daily activities, incidents, and observations.
- Assisted in training new security staff on procedures and emergency response plans.
- Collaborated with management to identify potential security risks and implement improvements.
- Utilized surveillance equipment effectively to monitor high-traffic areas for suspicious behavior.
- Implemented access control measures to regulate entry across multiple facilities during shifts.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Education
High School Diploma -
Savannah Technical College
Savannah, GA05-2008
Skills
- Safety measures and policies
- Safety awareness
- Safety procedures
- Hand-eye coordination
- Route navigation
- Accurate record keeping
- Document interpretation and review
- Meeting attendance
- Equipment maintenance
- Quality control measures
- Reading comprehension
Timeline
Utility Meter Reader
Savannah
01.2023 - Current
Independent Contractor
Courier Express
01.2020 - Current
Security Guard
U.S Security
03.2013 - 02.2019
High School Diploma -
Savannah Technical College
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