Joseph O'Keefe
North Haven,CT
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
12
12
years of professional experience
Work History
Meter Reader, Field Service Technician, Utility Technician I-Water Mains and Services, Utility Technician I-Distribution, Stock Room Utility Worker I
Regional Water Authority
New Haven, CT
03.2018 - Current
- Perform all duties pertaining to the maintenance, repair, and installation of buried infrastructure
- Perform all tasks related to the operation and maintenance of pumping, storage, and associated distribution facilities
- Perform tasks associated with receiving, issuing, and storing of materials
- Issue materials on a daily basis and maintain accurate receiving and inventory records
- Adhere to the RWA's STARS values: Service, Teamwork, Accountability, Respect, and Safety.
Environmental Technician
Paco Technologies, INC
New York, NY
09.2015 - 01.2017
- Work with the Construction Inspectors to verify and document shipments of contaminated materials from construction sites to the WSAs by the Contractor
- Track the locations of contaminated materials in storage in the WSA cells
- Collect samples of contaminated materials from the WSA cells for laboratory testing and provide results of testing to the Contractor
- Verify and document shipments of contaminated materials from the WSAs to the disposal sites
- Providing Environmental/Construction inspection oversite for field operations such as compiling lab reports, transport and disposal manifests for all phases of contaminated materials handling and disposal.
Sales Representative
W.B.Mason
Old Lyme, CT
02.2014 - 12.2014
- Energetic | Friendly | Pleasant | Outgoing | Success/Result-Oriented | Enthusiastic
- Good written/verbal communication – Proficient in presentation, writing and/or editing manuals, product promotion and advertising
- Exceptional customer service
- Proven aptitude in problem solving
- Can operate independently and as part of a team
- Skilled at Excel, Microsoft Word and PowerPoint
- Willing to travel a lot
- Prepared effective action plans and schedules – Participated in marketing plan design and execution
- Took part in trade shows and other marketing events
- Perfected knowledge of product, market, and sales strategy
- Handled and resolved any complaints or concerns from customers
- Worked with company staff to effectively close sales; sales management, logistics, marketing, and tech-service.
Tradesman
Maddfish Industries
North Madison, CT
01.2012 - 12.2013
- Residential construction specialist
- Power and hand tool operation
- Carefully coordinate plans and specs to keep projects running smoothly
- Conduct construction/project site visits gathering relevant information to produce project estimates
- Reacted quickly to complex situations on client projects, making on the spot decisions using independent discretion and judgement
- Skills include: Installation and drywall work, painting and finishing, demolition, roofing and siding, patio/hardscaping, tile and trim work, window/door installation
- Developed a solid knowledge of an extensive array of tools, hardware and building materials.
Education
Bachelor of Arts - Major: Communications, Minor: General Business
Western New England University
Springfield, MA05.2012
Skills
- Safety measures and policies
- Safety awareness
- Safety Procedures
- Hand-Eye Coordination
- Water treatment
- Site assessment
- Hand Tools Expertise
- Team Collaboration
- Worksite safety
- Equipment Operation
Timeline
Meter Reader, Field Service Technician, Utility Technician I-Water Mains and Services, Utility Technician I-Distribution, Stock Room Utility Worker I
Regional Water Authority
03.2018 - Current
Environmental Technician
Paco Technologies, INC
09.2015 - 01.2017
Sales Representative
W.B.Mason
02.2014 - 12.2014
Tradesman
Maddfish Industries
01.2012 - 12.2013
Bachelor of Arts - Major: Communications, Minor: General Business
Western New England University