Branco Fuentes
Springfield,United States
Summary
Skilled professional with experience in ramp operations, handyman services, and carpet cleaning/estimation. Strong background in customer service, equipment operation, maintenance, safety compliance, and task management in fast-paced environments. Reliable team player with strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Carpet Cleaner Technician/Estimator
Maid Bright
Herndon, VA
01.2026 - 04.2026
- Inspected carpets and interiors to assess cleaning needs and provide accurate cost estimates
- Performed carpet cleaning, stain removal, shampooing, and interior detailing services
- Operated professional cleaning equipment including steam cleaners and extractors
- Maintained cleanliness and quality standards while completing jobs efficiently
- Communicated with customers regarding pricing, services, and scheduling
- Handled setup, transportation, and maintenance of cleaning tools and supplies
- Delivered strong customer service and completed jobs efficiently
Ramp Agent
Swissport USA Inc.
Sterling, Virginia
01.2025 - 10.2025
- Collaborated with ground crew to ensure timely departures, boosting operational efficiency.
- Enhanced baggage handling, cutting wait times and raising passenger satisfaction during busy periods.
- Provided top-tier customer service, increasing client loyalty with effective issue resolution.
- Accurately logged cargo and baggage, ensuring safety compliance and reducing lost item incidents.
- Monitored ramp operations, identified hazards, and implemented safety measures to prevent accidents.
Handyman
Self-employed
Manassas, Virginia
01.2022 - 12.2024
- Engage clients with clear communication, boosting satisfaction and fostering loyalty.
- Efficiently perform repairs and maintenance services, improving client retention and repeat business.
- Prioritize and schedule tasks to streamline daily operations and maximize efficiency.
- Maintain accurate service records, ensuring transparency and accountability.
- Diagnose and troubleshoot maintenance issues quickly and effectively.
- Operate power and hand tools safely while following safety procedures.
- Complete projects with strong attention to detail and quality workmanship.
- Assist with plumbing, drywall, carpentry, painting, and general repair tasks.
- Adapt to fast-paced work environments while managing multiple responsibilities.
- Collaborate with team members and clients to ensure timely project completion.
Education
Advanced Diploma - undefined
John R. Lewis High School
Springfield, Virginia07.2021
Skills
- Customer service
- Communication skills
- Time management
- Attention to detail
- Problem-solving
- Teamwork
- Fast-paced work environment
- Safety compliance
- Equipment and power tools operation
- Physical stamina and heavy lifting
- Maintenance and repair experience
- Cleaning and detailing techniques
- Job estimation and inspection
- Organization skills
- Reliability and strong work ethic
Languages
Spanish
Timeline
Carpet Cleaner Technician/Estimator
Maid Bright
01.2026 - 04.2026
Ramp Agent
Swissport USA Inc.
01.2025 - 10.2025
Handyman
Self-employed
01.2022 - 12.2024
Advanced Diploma - undefined
John R. Lewis High School